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ASEAN GBS Learning & Knowledge Lead

Job ID S_D-0455642
Job type Full-time Regular
Work country Multiple (MY, SG)
Posted 11-Jan-2012
Work city - Any
Job area Human Resources (non consulting)
Travel Unknown at this time
Job category Human Resources
Business unit HR S&D
Job role Learning Consultant
Job role skillset Collaboration, Knowledge & Communities
Commissionable/Sales-Incentive jobs only No

Job description
The GMT L&K Lead builds and manages the Education Plan of Learning Events for the GMT they lead.

Each GMT L&K Lead is aligned to a specific GMT and has responsibility for executing the delivery plan for their aligned geo region and actively managing the budget for each quarter on an event by event basis.

GMT L&K Leads develop and manage relationships with key GMT business stakeholders, trainers, event managers and learners and support the delivery model within their GMT. In addition they interact with the GMU L&K team & GMT GM Leader & Operations Manager to receive & provide top down & bottom up guidance to ensure that the GMT L&K operations are in alignment with business & the overall GMU L&K strategy

Voice/advocate/primary point of contact for L&K products/services for L&K in the GMT, ensuring that L&K services meet GMT needs and are delivered consistently/effectively in the GMT.

Work with GMT leadership to identify specific Learning, Knowledge Management, Methods, and Benchmarking needs.

Develop and execute plans for provision of L&K products/ services in the GMT
Communicate L&K product/service offerings and operating model to GMT stakeholders and practitioners
Co-ordinate with and leverage L&K services across the GMU and global L&K teams to enable/support effective access to L&K products & services in the GMT and deliver value
Manage L&K budgets in GMT and provide reporting, metrics & measurement and analysis to GMT GM and key GM leaders.
Provide support and coaching to local L&K staff in the GMT
Should possess deep knowledge of L&K's service and products offerings and strong stakeholder and team management skills.
Apply knowledge of the GMT business environment to develop a learning strategy, reviewed quarterly that aligns learning spend with business priorities
Able to manage Stakeholder needs and expectations and to represent L&K as a valued business support function
Able to negotiate with stakeholders and influence priorities within L&K resources
Own Fall Plan process for GMT L&K investment
Contribute to GMU-wide and Global L&K reporting and analysis
Support GMU L&K strategy by way of two way interlock discussions.
Report on monthly spend which captures education spend by budget category.
Identify current and anticipated skill gaps by working with GMT RCM team.
Manage event venue logistics , attendee invitation & T&L.
Accord help with visas as needed e.g. for a GMU wide /multi country GMT wide event.
Provide the visibility of GMT Local internal trainer resources / learning solutions..
Work with project PMOs or OO for special project education needs
Interlock with other Learning divisions within IBM - IBM Learning (IBMWide Class), IBM Education (SWG class), Technical Leadership University and etc
Promoting / tracking / communications of global "mandatory" education

Quarterly

Interlock with GLDMs to receive inputs on Quarterly education planning.
Work with GMT stakeholders for budget approval to finalize quarter L&K plan.
Quarterly Planning Process: Detailed planning for all the activities to be deployed in GMT, including GMT specific as well as Global/GMU events. In line with Fall plan to reconcile planned vs actual analysis.
Plan for virtual events
Quarterly reporting on spend / budget

Yearly
Fall Planning Process take GMU guidance & achieve funding & GMT CFO approval.

Key Metrics

Satisfaction of GMT leadership with relationship management and deployment of L&K services in the GMT
Satisfaction of L&K Leadership with relationship management and deployment of L&K services in the GMT
Monitoring of L&K spend alignment with business priorities and strategic initiatives
Practitioner surveys re awareness and access to L&K products/services
Contribution to global/IOT L&K development & deployment initiatives
GMT L&K spend agreed by the GMT GM

Required
Bachelor's Degree
English: Fluent

Preferred
Master's Degree in Business/Management
Additional information
*Understand and be able to apply consulting process including assess business needs and recommend solutions
Communicate effectively- including develop and deliver effective presentations
Demonstrate knowledge of IBM brands, products and services
Stakeholder Management - Manage GBS GMT Stakeholder relationship - by Country level, by service line, by special projects, by events
Able to develop and analyse reports, interpret financial/operational data and make effective decisions based on data
Budgeting - cost, schedules,resources
Knowledge of IBM processes - procurement, expense
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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IBM For More Information about IBM careers and apply IBM careers online visit : IBM Careers or IBM Website
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Reservation and Ticketing Officer Vacancy | Etihad Careers

2011-12-24T22:53:00.000-08:00

Reservation and Ticketing Officer

Country

Libya

City

Tripoli

Department

Sales

Closing date

11 January 2012

Job Purpose

Successful candidate will supervise all front desk activities to optimize all guest interactions and satisfaction whilst ensuring compliance with all Etihad ticketing policies and procedures and high standards of customer service delivery to exceed guest expectations.

Responsibilities

Your responsibilities shall include but not limted to:

Supervise the efficient operations and monitor performance of the assigned team in order to achieve revenue, yield and volume targets.

Ensure team compliance with all Etihad reservation policies and procedures and standards of guest service

Handle day-to-day problem resolution, escalating to higher levels as required.

Assign duties, responsibilities, staff roster and leave records

Coach, counsel and motivate the team, evaluate performance in a meaningful way that recognizes staff achievements and provide opportunities for skills enhancement (i.e. schedule training in AUH, shadowing for new joiners etc);

Keep self and the team up to date on product, service, policies and procedures through regular team meetings ensuring communication and understanding by team members.

Ensure all monies accounted for and TSR tallies

Ensure ticket stocks are correctly logged, stocked, stored and all material properly stocked and displayed.

In a state of flight disruption, ensure liaison with all involved (guests and colleagues alike) is managed in a positive manner and that revenue and guest satisfaction requirements are maintained.

Responsible for having queues, PTA issues, TODs and re-issues completed in a timely manner

Requirements

High school graduate with three to five years airline or travel agency experience in a reservations and ticketing role with at least two years supervisory experience

You must have:

The right to live and work in Libya.

Certificate/trained on reservation system*AMADEUS* - courses in reservations and ticketing

Airline advanced passenger tariff and pricing course

Recognized IATA or knowledge in rules and regulation of airline restrictions

Coaching skills

Good written and oral English language skills

Ability to work under pressure and to short lead times

Able to work on own initiative

Good PC skills include Word, Excel, PowerPoint, Internet

Numerate

The Individual

OPERATING ENVIRONMENT: You have to:

Do Duty within standard retail opening hours; travel may be required for training; assistance at airport in support of EY ground operations team if required; unsocial hour in support of sales functions etc when required

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Production Trainer Vacancy | Etihad Careers

2011-12-24T22:51:00.001-08:00

Production Trainer

Country

UAE

City

Abu Dhabi

Department

Maintenance

Closing date

3 January 2012

Job Purpose

To manage, develop and mentor Trainee Engineers and Junior Technicians in all aspects of their practical development by executing a tailored On Job Training program.

Responsibilities

You will be responsible to:

Lead, develop & mentor Etihad Trainee Engineers & Technicians by monitoring and conducting on-job performance feedback and coaching to ensure that set annual aims and objectives are achieved and at the same time contribute to the on-going continual professional development of the individuals concerned.

Produce, devise and implement relevant policies and procedures specific to this position & the development of the Technical training function in line with regulatory requirements and corporate demands, creating an opportunity of growth and development for all employees.

Supervise the development process of Trainees Engineers in accordance with Career Development Paths and through conducting annual performance reviews.Ensure all Trainee Competency shortfalls are highlighted and addressed in a timely manner.

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Where appropriate implement or provide advice on necessary changes in order to ensure quality standards and best practices are maintained.

Maintain and update staff training records of the Technical Division

Facilitate the department’s technical training goals by ensuring all training competencies are completed in a timely and effective manner.

Requirements

A valid GCAA license and or EASA Part 66 /ICAO type II and /or an appropriate Engineering degree.Recognized Apprenticeship in an Engineering discipline.

In addition to above; you are required to have the following:

Minimum 10 years experience in Line/ Base Maintenance. 5 years experience in a training role.

Formal technical training in at least 1 Etihad aircraft type

Certified trainer or recognized training qualification

Well developed communication and strong interpersonal skills

Excellent knowledge of engineering standards appropriate for an International airline

In depth knowledge of Aviation regulations (e.g. UAE GCAA or EASA)

Excellent command of English language

Computer literate (Microsoft Office applications)

Excellent presentation skills

Knowledge of Arabic is an advantage

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Field Support Engineer vacancy | Etihad Careers

2011-12-24T22:50:00.000-08:00

Field Support Engineer

Country

UAE

City

Abu Dhabi

Department

Maintenance

Closing date

3 January 2012

Job Purpose

The purpose of the Troubleshooter at Maintenance Control Centre (MCC) is to provide technical assistance to line maintenance at AUH and outstation in order to have the aircraft back in service at the right time. He coordinates all received information regarding technical problems in the daily operation and reviews technical history of aircraft. He monitors PFR’s via AIRMAN and AHM, PIREPS, MAREPS, in order to create and follow up with measures to be taken by the line maintenance organization for all Etihad aircraft at AUH and outstations whenever persist. He also creates the follow up work packages for repetitive defects in compliance with approved data.

Responsibilities

You will be responsible to:

Daily monitoring of aircraft condition in terms of discrepancies and deferrals related to aircraft and cabin system

Monitoring of repetitive discrepancies and deferrals

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Ensures and follow up that the TSM and repair action is carried out by line maintenance at AUH and outstation accordingly

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Formal technical training in at least 2 Airframe / engines types of Etihad's fleet

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High standard of English language

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Cabin Appearance Duty Manager | Etihad Careers

2011-12-24T22:49:00.000-08:00

Cabin Appearance Duty Manager

Country

UAE

City

Abu Dhabi

Department

Maintenance

Closing date

3 January 2012

Job Purpose

The Cabin Appearance Duty Manager is responsible to the Manager Cabin Maintenance for conformance to all CAR-OPS 1 requirements during incorporation of Cabin Maintenance. This will include Airworthiness Directives, Service Bulletins, NRs ensuring they are carried out in accordance with AMM, CMM, and Cabin Standards Manual with adherence to Etihad’s Sub-Part M (maintenance) approval within the Etihad Air Operator Certificate (AOC).

Responsibilities

You will be responsible to:

Liaise closely with all concerned departments to ensure communication and coordination of cabin maintenance activities.

Review and monitor the status of cabin maintenance work assigned ensuring high standards of quality and work is carried out in accordance with AMM, CMM and the Cabin Standards manual.

Resolve technical problems and provide effective solutions in accordance with all policies and standards

Manage and coach all works and contracted suppliers who physically perform Cabin Maintenance. He analyses and monitors the condition of Etihad cabin condition, and the work performance of the staff and parties involved.

Working with and assisting Etihad Engineering, external BFE vendors in resolving in-service issues and providing probable causes and solutions.

Evaluate technical information from various parties and to then make competent decisions to provide clear direction to your Shift Leaders & Team Leaders.

Keep teams updated with latest cabin technical information through regular staff briefings.

Ensure workplace safety, effective working practices and compliance with all policies and procedures.

Monitoring aircraft documentation to ensure it is completed in an accurate and timely manner and ensuring that the aircraft cabins are certified for release to service.

Proactively monitor his staffs health and safety requirements and raise risk assessments when required.

Requirements

Must have had formal training of an aeronautical nature and be a holder of JAR 66 license, in addition have extensive knowledge in Cabin Maintenance gained through experience.

In addition to above; you are required to have the following:

Post holder must be able to demonstrate a sound knowledge of cabin maintenance gained over a period of not less than 10 years, with a proven track of success in cabin maintenance from previous employment.

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Senior Manager, eCommerce Development | Etihad careers

2011-12-24T22:35:00.000-08:00

Senior Manager, eCommerce Development

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City

Abu Dhabi

Department

Direct Sales

Closing date

2 January 2012

Job Purpose

You will be responsible for developing and establishing Etihad Airways as “Best of Breed” airline in eCommerce, making Etihadairways.com the world’s leading airline website, and a leader amongst travel and eCommerce websites in terms of functionality, usability and ROI.

Responsibilities

In addition, you will be responsible for:

Managing day to day operations and development of the airline website – prioritizing internal developments, fixes and issue resolution. The role will also manage the E-Commerce operational and capital expenses budgets related to the website.

Ensuring that online airline sales and ancillary revenues are maximized, self service customer tools are further developed and implemented, key customer service levels are achieved and promotional and brand messages are effectively communicated to the global market.

Implementing the website elements of the digital strategy to grow etihad.com’s revenue and delivering ongoing profitability cost savings.

Managing the implementation of the eCommerce strategy in line with Etihad’s digtal strategy team to identify, budget and priortise new projects, such as new site editions, websites and booking engine enhancements.

Actively running and managing the eCommerce team and supporting vendors to increase conversion ratio, order size and frequency of bookings.

Managing the eCommerce operational and capital expenses budgets related to the website to maximize returns against targets and KPIs, and provide detailed reporting for the division.

Managing the prioritization of new developments and BAU activity to support business activities and processes.

Requirements

Minimum of 7 years of experience in eCommerce and IT within airline or travel related industry at senior management level managing eCommerce and website teams.

You are required to have the following:

Successful track record in eCommerce and managing global multi million dollar eCommerce websites.

High level of understanding of the current eCommerce environment within and outside the airline industry and a clear vision of online customer trends and requirements.

A proven track record in eCommerce vendor management and product development and delivery.

Strategic planning and project management skills.

Specific knowledge in digital distribution channels (eCommerce, Mobile Commerce and self service).

Reservations & Ticketing.

IATA regulations on eTicketing.

eCommece, current standards and emerging internet technologies.

Online selling techniques.

****Etihad Airways For More Information about Etihad careers and apply Etihad careers online visit : Etihad Careers or Etihad*****

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Sales Representative - Bangkok

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City

Bangkok

Department

Sales

Closing date

4 January 2012

Job Purpose

Achieve and build sales of Etihad’s products and services by developing solid relationships with Travel Industry partners and Corporate accounts who are based in Thailand.

Take a proactive approach towards the achievement of pre-determined sales / growth targets.

Demonstrate superior presentation and communication skills in order to educate travel industry partners on market leading products and services.

Identify key incremental revenue opportunities and achieve set revenue targets

Evaluate and report all trade and competitor activity to ensure company maintains market awareness.

Take a strategic approach to developing and maintaining brand awareness and recognition.

Demonstrate the highest level of professionalism and work ethic

Complete all administration duties accurately, effectively and in a timely manner

Willing to work long and unusual hours, if required.

Responsibilities

Achieve the set revenue, yield and volume targets

Complete and execute individual account development plans for top 20% of agents

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Ensure territory activity is within agreed cost of sale targets

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Evaluate and report all trade and competitor activity to ensure company maintains market awareness.

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University Graduate

Minimum 3 years sales experience with a recognised airline or travel agency.

Strong local knowledge of the travel markets in Thailand.

Possess influential networking and negotiation skills

Have management experience at a junior level, and be prepared to act on your own initiative.

Have a pleasant, outgoing personality, good inter-personal skills whilst being a strong team player.

Must possess a valid local driving license.

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Sales Representative vacancy | Etihad careers

2011-12-19T22:20:00.000-08:00

Country	JORDAN
City	Amman
Department	Sales
Closing date	2 January 2012

Job Purpose

To achieve profitable sales revenue to an agreed target for a sales territory and/or portfolio of clients.
To promote the Etihad brand, products and services through the primary distribution channels available
To negotiate & account manage commercial agreements with top national accounts

Responsibilities

Your responsibilities shall include but not limited to:

Achieve the set revenue, yield and volume targets by zone
Complete, submit and agree weekly call plan of sales activity
Complete and execute individual account development plans for top 20% of agents
Ensure territory activity is within agreed cost of sale targets
Implement sales territory marketing plan to agreed activity
All sales activity to be recorded in SFA data base
Sales calls to focus on top 20% of agents/corporates
MIDT to be used to plan sales objectives

Requirements

Qualifications and Education:

Educated to degree level or equivalent

Experience:

Three years airline or travel industry experience with a minimum of 1 years in a sales role

Training:

Negotiation and Sales techniques
Presentation skills
Account Development Planning
MIDT, Sales Force Automation systems
Reservations and Ticketing

Knowledge:

Good written and oral English language skills
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AS Program Manager Vacancy | Cisco Careers

2011-12-02T03:54:00.001-08:00

Requisition #: R903824
Location: UNITED STATES.TEXAS.DALLAS
Job Title: AS Program Manager
Region: AMERICAS
Area of Interest: Cisco Services (Formerly Customer Advocacy)
Level of Experience: Experienced - Non Manager
Flexible Work Option: Yes

Job Description: Cisco seeks an Advanced Services Program Manager. In this role, you will be focusing on ensuring the success of customer deployments, managing the planning and execution of optimization efforts, and coordinating the interaction of internal, partner and customer resources toward the completion of key services projects. This position requires a strong knowledge of Cisco technologies and solutions, as well as an ability to effectively manage projects, timelines, budgets and resources. The ideal candidate has extensive industry experience and is comfortable working in a cross-functional team environment that is global in reach.

Responsibilities:
- Manages multiple deployment project's including the creation of project plans, with financial, resource and material requirements.
- Participates in the preparation of proposals and agreements.
- Assists customer in the assessment, planning and management of related network projects.
- Manages project staff including project engineers, vendors, partners or subcontractors.
- Manages projects from start to completion including the resolution of project issues.
- Interacts with customer and internal decision-makers with similar technical skills.
- Communicates with the customer, Project Mgrs and/or Engineers, Account Mgrs, GSM team or subcontractors regarding project/engagement status.
- Accountable for the successful implementation of multiple projects, including the delivery of the total business solution on time, within budget and to the customer's satisfaction.
- Typically manages projects that create product absorption of $2 million or higher.
- Works independently.

Requirements:
- Typically requires BS/BA degree or equivalent plus 6-8 years related experience in networking/telecommunications industry plus 1-3 years Project Management experience in the implementation and deployment of networks.
- Working knowledge of system integration and network architectures.
- Ability to identify system requirements and recommend methods, processes and tools required for optimal deployment.

- Basic knowledge of routing, routing protocols, intranet and internet end-to-end solutions for one or more of the following technologies: Campus LAN, WAN, remote access, IBM networking, multi-service networks, security, ATM/packet switched networks and Operation Support Systems (OSS), Unified Communication, Wireless, and Security.

- Proven ability to balance multiple tasks.
- Strong communication and presentation skills.
- Familiarity with partner services delivery model.
- Ability to work independently in remote customer sites.
- PMP Certification (or equivalent) strongly preferred.

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For More Information about Cisco jobs and apply online visit : Cisco Careers or Cisco Website
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Advanced Services Project Manager Vacancy | Cisco Careers

2011-12-02T03:52:00.000-08:00

Requisition #: R902697
Location: UNITED STATES.NORTH CAROLINA.RESEARCH TRIANGLE PAR
Job Title: Advanced Services Project Manager
Region: AMERICAS
Area of Interest: Cisco Services (Formerly Customer Advocacy)
Level of Experience: Experienced - Non Manager
Flexible Work Option: Yes

Job Description: The Cisco Advanced Services team seeks an AS Project Manager. This position has a heavy metric reporting component, managing the Delivery SLA’s, Service Request management and process engineering. In this role, you will be focusing on ensuring the success of reactive, break-fix projects, managing the planning and execution of optimization efforts, and coordinating the interaction of internal, partner and customer resources toward the completion of key services projects.

This position requires a strong knowledge of Cisco technologies and solutions, as well as an ability to effectively manage projects, timelines, budgets and resources. The ideal candidate has extensive experience dealing with large financial institutions and is comfortable working in a cross-functional team environment that is global in reach. This candidate will have extensive customer relationship management experience. This is a great chance to advance your knowledge, develop both technical and management skills, and open up a variety of career advancement opportunities as part of a leading innovator in today's networking technology industry.

Manages large/complex customer facing projects or multiple projects. Creation of a project schedule and plan with financial, resource and material requirements. Manages the project from start to completion, including the resolution of escalated project issues. Presents service business value to customers for new or existing business. Influences the customer in the assessment, planning and management of related network projects. May manage internal projects/programs within Cisco. May Program Manage ongoing optimization service to deployed customer networks. Acts as a mentor to other Project Managers. Works with the Program Management Community to further develop the PM/PGM role, processes and operations.

Typically requires BS/BA degree or equivalent plus 6+ years related experience in networking/telecommunications industry OR min 4-5 years managing LAN and/or WAN network implementation and support PLUS 4-5 years in a Clearly defined Senior Project Management role. Six Sigma Black belt and ITIL preferred.

Project/Program Management experience in the deployment of leading edge technologies in a highly complex commercial environment. Has basic knowledge of routing, routing protocols, switching, internet and general network architecture has demonstrated clear leadership skills and experience working with large project teams and strategic account teams. Has a good knowledge of the sales process including risk assessment and scoping. Has demonstrated a good understanding of the legal issues with contracts as well as experience in developing Statements of Work. Has demonstrated advanced negotiation and presentation skills. Understands the organization, its aims and processes.

Requirements:
Typically requires BS, CS, or University degree equivalent plus 8-10 years relevant project management experience in network engineering or telecommunications support environment. Advanced degree strongly preferred.

- Must possess strong account management skills.
- Minimum 3 years of experience in high-level support.
- Large-scale project skills.
- In-depth knowledge of project management, resource scheduling and strong multi-tasking.
- 3+ yrs experience supporting large-scale enterprise customers is required.
- 3+ yrs external customer facing experience required.

Six Sigma and ITIL are strongly preferred.

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For More Information about Cisco jobs and apply online visit : Cisco Careers or Cisco Website
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Network Consulting Engineer Vacancy | Cisco Careers

2011-12-02T03:51:00.002-08:00

Requisition #: R898709
Location: UNITED STATES.NORTH CAROLINA.RESEARCH TRIANGLE PAR
Job Title: Network Consulting Engineer- Unified Communications
Region: AMERICAS
Area of Interest: Cisco Services (Formerly Customer Advocacy)
Level of Experience: Experienced - Non Manager
Flexible Work Option: Yes

Job Description: The Unified Communications Network Consulting Engineer will work closely with the sales team, the AS delivery team, Business Units and the Solutions Engineering group in delivery of UC solution designs, test plans and operations guides. This NCE will have to be a team player who actively mentors and learns from peers. This NCE will also be expected to develop and cultivate customer relationships in a deeply complex political climate.

Candidates must be familiar with the following

Cisco Unity, CUE and Unity Connection

Voice Gateways/Gatekeeper

Video

Voicemail Networking

VoIP protocols such as SIP, MGCP, SCCP, H.323, RTP/SRTP

Cisco Emergency Responder (CER)

IP internetworking

Voice critical network functions and features (QoS, SRST, VGs, etc)

Qualifications:

Minimum of 5 - 7 years experience required in Voice and Voice-related disciplines in design and implementation services.

Experience with large, muli-cluster Cisco UC environments

Must have hands on experience with the configuration and support of Cisco UC environments

Minimum Cisco CCVP, prefer CCIE Voice

Networking knowledge (i.e. routers and switches) and an expert level understanding of Cisco UCM.

A strong understanding of dial plan schemes, trunking, transmissions and reporting of trunking and capacity metrics are a must.

Extensive knowledge in VoIP transport such as, H.323, SIP, Inter Cluster Trunking, Call Admission and Control mechanisms, centralization of call processing and Trunking services and network policy enforcement (i.e. QoS).

Experience in configuring Cisco IOS based media gateway devices for ISDN PRI connections, as well as an understanding of advanced IP to IP gateway functionality.

The ability to assemble professional documents based on existing templates, ability to provide accurate job descriptions with needed hours for completion. Must understand project delivery lifecycle management, the concept of a Detailed Design, Test and Certification methodologies, Back-Out and Validation plans and procedures.

Familiarity with next generation technologies such as Unified Communications, Session Boarder Controller (SBC), Session Management, IMS concepts etc. is a must.

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For More Information about Cisco jobs and apply online visit : Cisco Careers or Cisco Website
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Technical Leader Software Engineering Vacancy | Cisco Careers

2011-12-02T03:51:00.001-08:00

Requisition #: R899063
Location: UNITED STATES.CALIFORNIA.SAN JOSE
Job Title: Technical Leader Software Engineering
Region: AMERICAS
Area of Interest: Engineering - Software
Level of Experience: Experienced - Non Manager
Flexible Work Option: No
Job Description: Technical Leader Software Engineering
-----------------------------------
This is an excellent opportunity for a software engineer to take ownership and deliver leading edge software in a core networking product. The engineer will design and implement high performance software for core switch/routers with the objective of making orders of magnitude improvements in performance.

The candidate should be self driven and have the ability and willingness to carry a project to completion. This includes requirements gathering, design, coding, testing, project management and documentation.

Skills Required:
================
o Expertise in C and C++ and one ore more scripting languages (Perl, Python, shell).
o Excellent familiarity with a Unix development environment: system setup, gdb, make/gmake, cscope, ctags, gcc, prof/gprof etc.
o Knowledge of testing, profiling and optimization of large scale system software
o Experience with sorting and searching algorithms, advanced data structures and operations research.

Additional Experience:
================
o Solid understanding of networking fundamentals: TCP/IP, multicast, MPLS, IPv6.
o Familiarity with FIBs, ACLs, Netflow, forwarding basics, TCAM3/TCAM4
o Driver development experience in a Linux environment desirable.
o Experience working with IOS, Cat4K, Cat6K, NXOS, and N7K development.
o Solid understanding of advanced algorithms and data structures such as hashing, tries, Poisson distribution, Shannon entropy, NP-completeness.

Education:
==========
o B.S. or M.S. in Computer Science with 7+ years experience

****
For More Information about Cisco jobs and apply online visit : Cisco Careers or Cisco Website
*****

Video Applications Developer Vacancy | Cisco Careers

2011-12-02T03:50:00.001-08:00

Requisition #: R899684
Location: UNITED STATES.CALIFORNIA.SAN JOSE
Job Title: Video Applications Developer
Region: AMERICAS
Area of Interest: Engineering - Software
Level of Experience: Experienced - Non Manager
Flexible Work Option: Yes

Job Description: Video Applications Developer

The IP Video Systems (IPVS) team is leading the development of products within the Cisco Videoscape solution, with the target of creating a unified video delivery model, where video content can be consumed at any time, and on multiple screens - TV, PC, and mobile devices, where users can effortlessly shift between the different devices.

We are looking for highly motivated software engineers to work in the area of application development within the Videoscape architecture. This team is responsible for developing innovative applications and services which utilize the Videoscape infrastructure. You will be able to interact across the various Videoscape components to create applications providing next generation services such as Network DVR, Linear and VOD streaming to STB and handheld devices, navigation and discovery of content, etc. Candidate should have practical experience with Web Service technologies, including SOAP, JSON, HTTP, XML, HTML5, etc.

Responsibilities include:
1. Working with various teams within the BU as well as cross BU collaboration to drive the adoption of the new technology areas.

2. Identify, architect, design, develop and drive innovative features for our industry leading content distribution and delivery products.

3. Lead the development effort and work closely with other team members in both local and remote office locations

4. Productize the ideas and solutions through the design, implementation, testing, and documentation phases. Contribute to small subsystem architecture design. Write complete functional and design specs. Develop multiple modules of code. Write major portions of unit and integration test plan. Perform complex subsystem level unit and integration tests. Identify and resolve problems found during internal verification testing at customer sites.

5. Follow relevant technology trends, standards, and industry direction.

Requirements:
1. 5+ years experience of hands on development on Unix/Linux.
2. Expert programming skills in C/C++ or Java.
3. Knowledge of protocols such as RTP, RTSP, and MPEG is a plus

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For More Information about Cisco jobs and apply online visit : Cisco Careers or Cisco Website
*****

Data Center/Nexus Network Consulting Engineer Vacancy | Cisco Careers

2011-12-02T03:49:00.000-08:00

Requisition #: R901676
Location: UNITED STATES.TEXAS.DALLAS
Job Title: Data Center/Nexus Network Consulting Engineer
Region: AMERICAS
Area of Interest: Cisco Services (Formerly Customer Advocacy)
Level of Experience: Experienced - Non Manager
Flexible Work Option: No

Job Description: Cisco seeks a Network Consulting Engineer to help customers maximize network availability and functionality to achieve their business goals. The NCE delivers the technologies, solutions and services customers need to expertly manage their networks. In this role, you will be "Cisco's face to the customer," working in a fast-paced, high-impact environment as a visible contributor delivering on our commtments.

The ideal candidate is a creative problem solver, comfortable with challenging the status quo and rapidly responding to escalated issues. With a seasoned mix of broad networking knowledge and specific area expertise, as well as excellent Customer Relationship Management (CRM) skills, you're well positioned to become a trusted advisor capable of building solid, long-term relationships with customers.

The ideal candidate will have deep technical expertise with design of datacenter server/applications, network and storage architecture, industry wide understanding of datacenter infrastructure applications (operating systems, databases, replication/disaster recovery, and data protection, expertise with server operating systems, databases, business applications, storage infrastructure, and application integration with respect to infrastructure. In addition, experience with developing business case and ROI, IT people/process consulting knowledge and experience, understanding of datacenter physical requirements like power, cooling, cabling etc., operations experience and working knowledge in implementing management and monitoring infrastructure for the datacenter.

Strong consulting skills are a requirement for this position as customer presentations of services and solutions will needed to be delivered on a daily basis. Knowledge and experience on holistic data center virtualization (spanning compute, storage, security and networking services like server load balancing etc) is highly desirable. Additionally in-depth technical and work related experience in one or more of these key technology areas:

- OSI Layer 2 and 3 switching /routing(OSPF, EIGRP,ISIS, BGP )
- Content Switching (OSI Layer 4-7 Switching, Load balancers)
- Servers and Application understanding
- Caching and Content Delivery
- Security and Firewall technologies
- Campus and Datacenter Technologies

Typically requires BS, CS, or University degree equivalent plus 6-8 years experience in network engineering or telecommunications support environment. Advanced degree strongly preferred.CCIE strongly preferred.

Expert level knowledge in TWO of the following and strong knowledge in all other areas of: IP internetworking, IBM internetworking, LAN Switching, ATM Voice technologies, IP Telephony, SAN, CDN, Optical, Wireless, IPCC. WAN protocols (Frame Relay, ISDN). IP Routing protocols (IGRP, OSPF, EIGRP, BGP).

Expert level internetworking troubleshooting in a large-scale network environment.Undertake support as designated Advanced Services engineer for large-scale networks. Must possess strong technical account management skills. Minimum 1 year of experience in Advanced Services or high-level support.-Large-scale network design skills. Active participant in virtual technology teams within Advanced Services.In-depth knowledge of network management, network availability capacity planning.

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For More Information about Cisco jobs and apply online visit : Cisco Careers or Cisco Website
*****

Senior QA Engineer Vacancy | Cisco Careers

2011-12-02T03:48:00.001-08:00

Requisition #: R902874
Location: UNITED STATES.CALIFORNIA.SAN JOSE
Job Title: Senior QA Engineer (DevTest)
Region: AMERICAS
Area of Interest: Engineering - Software
Level of Experience: Experienced - Non Manager
Flexible Work Option: No

Job Description: Cisco's Emerging Technologies Group (ETG) focuses on creating solutions in new and adjacent technology markets and is looking for high energy, high impact individuals who want to help shape Cisco's future by building our next $1B business.

The Media eXperience and Analytics Business Unit (MXABU), is developing a product that will dramatically increase Video Search, Collaboration and Information sharing across an enterprise. Combining Cisco's presence in the network with its collaboration tools, MXABU is in a unique position to offer a differentiated and compelling solution for our enterprise customers.

Job Description:
As a Senior Quality Assurance Engineer in MXABU within Cisco Emerging Technology Group (ETG), you will be responsible for performing a variety of QA Engineering tasks including;

- Video streaming, recording, transcoding and Search optimization product testing
- Video and Audio quality testing, system performance & Stress testing, Chassis based platform or appliance testing
- Caching optimizations, content delivery, network protocols
- Build complex test infrastructure for our wide array of distributed computing systems and architecture that span Search for People, Video and Documents.
- Working on the Video content generation, analysis and streaming technologies while also training and mentoring other team members.
- Running automated scripts using ATS, eARMS, QTP, Selenium, TCL and other scripting platform/languages

Your responsibilities may also include aspects of task management, release engineering, task delegation, team coordination, and production monitoring, supporting customers.

Detailed description:
* Create and drive the Quality engineering teams vision for tools and processes that optimize time
to market while focusing on operational efficiencies without sacrificing high quality.
* Performing root cause analysis to identify problems in design and/or implementation
* Ability to define and manage QA projects
* Ability to work cross functionally with all levels of the organization to drive beneficial change.
* Be a part of a new, highly energetic, fun and visible team responsible for the next generation of products
* Work closely with software developers, product managers and program managers to
understand the product architecture and work on identifying, designing or enhancing existing test
frameworks to support back-end test development and unit tests.
* Participate in requirements and design reviews of new functionality.
* Develop and maintain automated front end/back-end test cases, identify test strategies, and automate test cases in a suite of tools that include Selenium/TestNG
* Work closely with developers and system architects.
* Strong work ethic and being self-motivated, driven and having ability to continuously looking for ways to work more efficiently by way of
process improvement or automation is key.
* Must be able to communicate your ideas for consideration and proposal.

Requirements:
* Must have industry experience working within formal QA test cycles (Agile or short cycle iterative releases).
* Strong problem solving skills
* Strong communication skills
* Hands-on experience with back-end and front-end testing
* 5+ years of challenging professional software engineering experience, in web engineering, systems engineering, or desktop applications.
* Strong analytical and debugging skills.
* Excellent communications skills, teamwork, and independent motivation.
* Passion for of any or all of: great user experiences, design, social software, solving really hard engineering problems.
* BS/MS in CS (or equivalent)

Preferred:
* Good working experience in Audio, Video chassis based and appliance products.
* Subjective and Objective Quality testing for Audio and Video.
* Good Experience with SQL, Unix/Linux.
* Good experience running and maintaining TCL, QTP, Selenium scripts
* Experience working with XML and REST
* Excellent understanding of the Windows, Unix/FreeBSD environments
* Able to work in a dynamic environment
* Experience with testing distributed systems
* Web Application Testing Experience

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For More Information about Cisco jobs and apply online visit : Cisco Careers or Cisco Website
*****

Technical Marketing Engineer Vacancy | Cisco Careers

2011-12-02T03:46:00.000-08:00

Requisition #: R910707
Location: UNITED STATES.CALIFORNIA.SAN JOSE
Job Title: Technical Marketing Engineer
Region: AMERICAS
Area of Interest: Marketing
Level of Experience: Experienced - Manager
Flexible Work Option: Yes

Job Description: Mobility at Cisco is on the M.O.V.E. The Service Provider Mobility Team within Cisco is looking for a Technical Marketing Engineer to work on our cross-business unit SP Wi-Fi Whole Offer Solution Technical Marketing efforts.

The SP Wi-Fi opportunity is a $1.6 Billion dollar market over the next 3 years. The SP Wi-Fi Whole Offer Team is focused on delivering every aspect of an SP Wi-Fi solution to carriers, MSOs and MNOs around the globe.

The Technical Marketing Engineer for SP Wi-Fi whole offer will focus on working with the individual business units and the SP Mobile Architect to drive comprehensive technical marketing activites spanning customer trials, POCs, demonstrations, technical requirements, field & customer training and competitive analysis. Since this is a solution effort, cross-organization collaboration skills, deep understanding of Cisco technology and technical marketing organizations and a strong willingness to drive a “start-up” within Cisco is critical. Activities include but are not limited to:
• Customer / field technical training
• Customer POC/Trial/Demonstrations
• Customer TDM presentation on solution
• Industry standards work
• Technical marketing leadership for solution
• Competitive analysis

The job requires a close working relationship with Sales, Marketing, Engineering, Architecture and Product Management teams.

Proven business and technical expertise and extensive product marketing engineering experience.
Demonstrates strategic skills.
Excellent working relationship with press and individual analysts.
Ability to formulate and deliver highly complex presentations internally and externally.

Typically requires BSCS or BSEE or equivalent plus 10+ years related experience.

Success factors:
Communicate and influence effectively
Ability to solve problems
Teamwork and partnerships
Achieve cross-BU influence and relevancy
Time/Project management
Ability to multitask
Champion Improvements Negotiation skills
Ability to think globally
Demonstrate leadership
Plan, react, anticipate and solve problems proactively

****
For More Information about Cisco jobs and apply online visit : Cisco Careers or Cisco Website
*****

Software Test Engineer III Vacancy | Cisco Careers

2011-12-02T03:45:00.000-08:00

Requisition #: R911010
Location: UNITED STATES.CALIFORNIA.MILPITAS
Job Title: Software Test Engineer III
Region: AMERICAS
Area of Interest: Engineering - Software
Level of Experience: Experienced - Non Manager
Flexible Work Option: Yes

Job Description: Cisco seeks a Software Test Engineer responsible for the complete testing and release cycle of Cisco hardware and software, including review of product requirements and development and industry specifications, as well as writing, automating and executing test plans. The ideal candidate demonstrates the ability to learn new technologies and related testing techniques quickly to keep up with rapidly evolving industry trends. The role calls for a tenacious and patient engineer with strong multitasking and problem-solving skills, and an ability to promote cooperation among team colleagues.

Participate on a project team of engineers involved in the release and test of Cisco software, that may include any of the following list of responsibilities: Design, develop, execute and document software test cases used to test inter-networking product functionality and interoperability. Write and execute major portions product and system test plans. Debug low complexity problems to identify problem areas. Develop product regression test suites.

Typically requires BSEE/CS plus 2-4+ yrs related experience, or a MSEE/CS combined with 1-2 years of related experience. 3-6+ years related experience. BSEE/ET or equivalent.

Higher proficiency in test tools/ techniques. Thorough knowledge of manufacturing test processes. Familiarity with test strategy - design for test guidelines. Ability to interact cross-functionally. Modifies test tools (hardware/software) as appropriate to meet service requirements. Creates and documents test processes.
In-depth knowledge of one or more of the LAN/WAN and network layer protocols, proficiency with internal interfaces and process interactions.

Full use and application of standard networking theories, concepts, and techniques. Some understanding of test engineering principles. Understand product level architecture. Ability to multitask. Ability to solve problems of moderate scope. Ability to develop test scripts. Works under general supervision. Follows established procedures. Work is reviewed for soundness of technical judgment and overall adequacy and accuracy.

Requires minimum to no supervision. Ability to make most decisions or recommendations with no supervision. Under limited supervision, identifies and resolves moderately complex problems. Project/process focus. Exercises judgment within defined procedures and practices to determine appropriate action. Excellent written and verbal communications, team and people skills. Shares information and communicates clearly to team members. Encourages and accepts personal feedback. Promotes cooperation between team members. Solves a variety of problems of moderate scope.

Exercises judgment within defined procedures and practices to determine appropriate action. Frequently uses non-standard approaches to finding and implementing solutions. Uses acquired professional knowledge to make decisions, works on problems of moderate scope. Exercises judgement within defined standards and consults with management. Technical Knowledge. Teamwork. Solve Problems Make Decisions. Innovation and Learning. Dedication to Customer Success.

****
For More Information about Cisco jobs and apply online visit : Cisco Careers or Cisco Website
*****

Finance Analyst - Advanced Services Vacancy | Cisco Careers

2011-12-02T03:44:00.000-08:00

Requisition #: R899788
Location: UNITED STATES.GEORGIA.ATLANTA
Job Title: Finance Analyst - Advanced Services
Region: AMERICAS
Area of Interest: Finance
Level of Experience: Experienced - Non Manager
Flexible Work Option: No

Job Description: It's an exciting time to work at Cisco. Every day we connect people to the network and make it come to life. Whether it's using e-learning to educate students far from city centers or downloading the entire Library of Congress in seconds, our networking technology has not only revolutionized the way people do things, but who they are.

People are more informed, more efficient, and more involved. With all forms of communications converging onto the network, Cisco is entering an exciting new era. The concept of the network as the platform for transforming life's experiences is no longer a possibility: It is quickly becoming a reality. And Cisco is leading the experience.

Senior Finance Business Analyst supporting the Americas Service Provider Advanced Services (AS) Business.
- Provides monthly, quarterly, and annual expense management vs. assigned budgets and overall cost reporting. This includes tracking of delivery, partner and shared COGS. Also maintains pro-forma costing per customer account.

- Partners with the delivery and operations teams on financial policies, processes, forecasting and tools. Lead financial support for Oracle projects and roadmap development.

- Works cross-functionally to streamline processes and drive automation to deliver improved business intelligence

- Forecasts, analyzes, prepares and recommends changes to financial and operational information. Integral in creation of budgets/forecasts and driving team toward achieving the desired goals, while ensuring compliance to internal standards.

- Collects and analyzes financial and business information, communicating the information and impact to the organization.

- Maintains and generates accurate accounting records and support/analysis for entries to ledgers.

3rd Party Material Analyst: TPMBU
- Provides monthly, quarterly, and annual expense management vs. assigned budgets and overall cost reporting. This includes tracking of delivery COGS, material COGS and associated royalties.

- Forecasts, analyzes, prepares and recommends changes to financial and operational information. Integral in creation of budgets/forecasts and driving team toward achieving the desired goals, while ensuring compliance to internal standards.

Skills required
- Strong analytical skills with ability to understand and communicate the meaning of the data being presented.

- Good communication skills and presentation skills, along with the ability to influence

- Solid PC and Excel skills required (experience in Business Objects and Essbase helpful)

- Results oriented and a self-starter

- Team player that can help drive process improvements

- Ability to exercise judgment within generally defined practices and policies in selecting the best methods and techniques of obtaining solutions

Education background recommended

BS degree and 7 years of related experience or CPA/MBA and 5 years of related experience. Broad knowledge and experience in participating in the development of business plans, budgets, financial summaries and/or statements. Understands interdependency of financial accounts and functions. Has a broad knowledge of U.S. GAAP and its application.

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For More Information about Cisco jobs and apply online visit : Cisco Careers or Cisco Website
*****

Job Openings of Application Developer | IBM Careers

2011-12-01T03:22:00.000-08:00

Application Developer

Job ID GBS-0438562
Job type Full-time Complementary
Work country Egypt
Posted 02-Oct-2011
Work city Cairo
Job area IT & Telecommunications (non consulting)
Travel No travel
Job category IT Specialist
Business unit GD
Job role Application Developer
Job role skillset WebSphere Business Integration Message Broker
Commissionable/Sales-Incentive jobs only No

Job description
IT Specialists in this job role have expertise in translating IT requirements in the design, development, and assembly of components to create custom information systems. Typical examples of the deliverables are functional and technical designs, models, components, code, unit tests, and documentation. IT Specialists who primarily apply their technical skills in an internal or external customer billable services and implementation environment. The employee focuses on individual/team objectives and development of professional effectiveness

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Remote Software Support Specialist for Multinational clients Vacancy | IBM Careers

2011-12-01T03:21:00.000-08:00

Remote Software Support Specialist for Multinational clients (English-speaking)

Job ID GTS-0432787
Job type Full-time Complementary
Work country Egypt
Posted 20-Sep-2011
Work city Cairo
Job area Consulting & Services
Travel No travel
Job category Product Services
Business unit MTS
Job role Remote Technical Support
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
For IBM's Multinational clients, Software Support Specialists are required to deliver Remote Technical Software Support Services in English by:

• Providing initial remote technical software support for unix-based OS to clients
• Interacting with client and IBM functions consistently until problem solution
• Analyzing problems/situations, understanding problem impact on client business
• Applying problem solving techniques
• Responding to client queries, providing timely resolutions to client issues
• Maintaining highest client satisfaction
• Maintaining positive client relationships even in severe and pressurized situations
• Performing problem management and end-to-end problem ownership
• Logging all related activities for each customer query and handling client data securely
• Employing IBM's standard support delivery methodologies and tools
• Performing in international software support delivery processes and environments
• Participating in scheduled offshift (callout)
• Working hours (2pm -2am), Weekends & Holidays will be according to US time as well.

The team's location is Cairo, Egypt.
In an initial phase training will be provided to gain IBM specific product knowledge and getting used to IBM's software support processes and tools. This would be provided in Cairo.

Traits and competencies wanted
• Technical
• Problem solver
• Excellent communication and listening skills
• Team player
• Very good analytical skills
• Eagerness/willingness to learn
• Ability to perform under pressure
• Ability to multitask

Skills and experience wanted
• Required:
• English fluent (both written and verbal), with neutral accent and good language comprehension
• College degree in relevant field (i.e. computer science, engineering, etc..)
• Some IT experience (2 yrs +), through business or personal interest
• Sound problem determination and troubleshooting skills
• Willingness to work in swing/night shifts (US primeshift)
• Knowledge of a UNIX operating system is highly desired
• Desired:
• AIX experience / certification(s)
• Customer facing experience
• C programming and/or scripting experience
• Technical Support experience by phone and email / Remote Delivery experience
• Knowledge of IT technology & infrastructure

AIX / UNIX product related skills:
• Basic installation and configuration

Required
Bachelor's Degree in Computer Science or Computer Engineering
English: Fluent
IT industry experience (2 yrs +)

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Application Architect Vacancy | IBM Careers

2011-12-01T03:20:00.000-08:00

Application Architect

Job ID GBS-0437094
Job type Full-time Complementary
Work country Egypt
Posted 25-Sep-2011
Work city Cairo
Job area IT & Telecommunications (non consulting)
Travel No travel
Job category Architect
Business unit GD
Job role Application Architect
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
Are you a talented professional interested in applying your expertise to get real business value for clients? As an Application Architect, you'll team with some of the best minds in the industry to create innovative high quality solutions focused on clients' business needs.

What does it take?
First and foremost, you'll be designing applications required to automate business processes, and meet business needs. Often, resulting designs may run on multiple platforms and be composed of multiple software packages and custom components.

You'll define best practices in the critical evaluation, selection and/or development of the software components and hardware requirements of applications and data. You'll use your expertise in application development to evaluate and select development methods, processes, best practices and tools.

Finally, you'll be responsible for applications-related quality, performance, availability, scalability and integrity, ensuring application usability, for instance, through a high-quality functional interface to applications.

Be a leader at an industry-leading company. Join us.

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Application Developer Vacancy | IBM Careers

2011-12-01T03:19:00.001-08:00

Application Developer

Job ID GBS-0439806
Job type Full-time Complementary
Work country Egypt
Posted 09-Oct-2011
Work city Cairo
Job area IT & Telecommunications (non consulting)
Travel No travel
Job category IT Specialist
Business unit GD
Job role Application Developer
Job role skillset J2EE
Commissionable/Sales-Incentive jobs only No

Job description
In this job role you'll use your expertise in translating IT requirements into great design, as well as development and assembly of components, coding, unit testing and documentation, to create custom information systems for our clients. Applicants should also be specialists who primarily apply their technical skills in an internal or external customer billable services, and implementation, environment.

Required
Bachelor's Degree
At least 1 year experience in Application Development-J2EE
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Business Analyst Vacancy | IBM Careers

2011-12-01T03:18:00.000-08:00

Business Analyst

Job ID GBS-0439909
Job type Full-time Complementary
Work country Egypt
Posted 10-Oct-2011
Work city Cairo
Job area IT & Telecommunications (non consulting)
Travel No travel Job category IT Specialist
Business unit GD Job role Business Analyst
Job role skillset Technical Requirements
Commissionable/Sales-Incentive jobs only No

Job description
IT Specialists in this job role have expertise in analysis and description of business processes, and their translation into functional and non-functional IT requirements. Business analysts act as the interpreters between the worlds of IT and business. Typical examples of the deliverables are functional and non-functional requirements, use-cases, process models, and impact analysis. IT Specialists in this role primarily apply their technical and business process skills in an internal or external customer billable services and implementation environment.

Required
Bachelor's Degree
English: Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

MEA Channel Marketing Communication Lead Vacancy | IBM Careers

2011-12-01T03:17:00.000-08:00

MEA Channel Marketing Communication Lead

Job ID S_D-0440595
Job type Full-time Regular
Work country Egypt
Posted 12-Oct-2011
Work city Cairo
Job area Marketing & Communications
Travel No travel
Job category Marketing & Communications
Business unit GblBP&MM
Job role Marketing & Communications Operations Professional
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
Marketing & Communications Operations (MCO) ensures the Marketing & Communications (M&C) organization model and management system supports business strategies and goals to drive operational efficiency and effectiveness, transformational change and operational transactions for the Marketing & Communications function.

As the trusted advisor of the M&C Leadership team, MCO drives the adoption of organization models, processes and automation, implements appropriate planning and measurement systems, collects and reports defined metrics and provides analysis and insight into business performance. MCO assists M&C professionals to operationalize strategies by making investments and tradeoffs consistent with the marketing plans in BU, GMT/IMT and/or GMU/IOT. MCO also deploys/tailors M&C specific programs to aid talent development and purposeful learning activities.

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Job Openings of CRM Consultant | IBM Careers

2011-12-01T03:16:00.000-08:00

CRM Consultant

Job ID GBS-0440592
Job type Full-time Regular
Work country Egypt
Posted 12-Oct-2011
Work city Cairo
Job area Consulting & Services
Travel Up to 1 day a week
Job category Consultant
Business unit ConServ
Job role Package Solution Consultant
Job role skillset CRM Applications
Commissionable/Sales-Incentive jobs only No

Job description
Be a Package Solution Consultant at IBM. You won't just be solving IT problems, you'll be working with our top-tier clients to help them meet their business needs through innovative solutions. You'll be a trusted advisor, helping our clients make better, informed decisions. How? Using in-depth consulting skills, business knowledge, and packaged solution expertise, you'll work directly with clients to select, implement, support and effectively integrate IBM's world-class packaged technology solutions into their diverse business environments.

At IBM, you'll get experience with projects that span the globe, and work with the world's largest experienced services skill pool, in more than 170 countries worldwide. Join us.

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

CRM Delivery Cust Svc Rep - English Vacancy | IBM Careers

2011-12-01T03:15:00.000-08:00

CRM Delivery Cust Svc Rep - English

Job ID BPD-0441074
Job type Full-time Complementary
Work country Egypt
Posted 15-Oct-2011
Work city Cairo
Job area Operations (all other)
Travel No travel
Job category Enterprise Operations
Business unit CRMProcOps
Job role CRM Delivery Cust Svc Rep
Job role skillset Delivery Operations Support
Commissionable/Sales-Incentive jobs only No

Job description
Interested in representing one of the best known global brands around? If you're a pro-active, customer-oriented professional, read on. IBM is looking for top-notch Customer Relationship Management (CRM) Delivery Customer Service Representatives (CSR).

Do you have what it takes? As a CSR, you'll be responsible for expertly handling information inquiries or requests about IBM products from IBM personnel as well as customers and Business Partners who represent some of the most powerful companies worldwide.

In addition you could be supporting IBM client customers from a varied portfolio of industries such as telecommunications, healthcare, banking, information services, government work and more.

You could also be the "go to" person for general inquiries, service delivery, technical support and database management requests. In fact a whole range of opportunities awaits you. You'll develop the experience and knowledge of specialized tools and procedures to address requests efficiently and effectively - to ensure highly satisfied customers.

We've been creating the products and services that businesses want for more than 100 years. Join us.

Interested in learning more about IBM? Check out the IBM Global Careers newsletter.

Required
Bachelor's Degree
English: Intermediate

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Telecom Subject Matter Expert Vacancy | IBM Careers

2011-12-01T03:14:00.000-08:00

Telecom Subject Matter Expert

Job ID GBS-0443045
Job type Full-time Regular
Work country Multiple (EG, KE, MA, NG, SA, ZA, AE)
Posted 26-Oct-2011
Work city - Any
Job area Consulting & Services
Travel Up to 2 days a week (home on weekends-based on project requirements) Job category Consultant
Business unit ConServ
Job role General Other Consultant
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
An experienced Practice Leader is needed for the GBS Global Center of Competence for Telecommunication, Media and Entertainment. Must have the ability to (1) Execute, help sell, and deliver integrated solutions targeted specifically for the Telco industry, for both current IBM accounts as well as new client opportunities, and for both Global Business Services (GBS) and Global Technology Services (GTS),(2) Provide executive level deep Telco Industry subject matter expertise in the areas of end to end business process transformation, BSS/OSS application integration, and Next Generation Network technology. Readiness to travel within the region and globally is required.

Required:
At least 5 years experience in the following areas:
BSS/OSS Software Application Integration
Billing, Mediation, and CRM
Order to Cash end to end process
Service Assurance/Network Management process
Service Delivery Platforms (SDP)
IP Multimedia Systems (IMS)
Independent Software Vendors (ISV)
Network Equipment Providers (NEP)
Next Generation Networks (NGN)
Outsourcing Operations, Applications, and Services
Project management, team leadership, and client relationship management in support of the delivery of business and/or technical project solutions
Guiding & facilitating exec level business decisions & performing business analysis such as quantitative & qualitative analysis, business case development, operations analysis, and/or other solutions
Leadership

Consulting experience
Readiness and ability to accommodate extensive global/regional travel (90% or more)
Bachelor's Degree
Strong written, oral communications and presentation skills in English

Preferred:
Minimum 10 to 15 years of experiences in the Telecom Industry. Proven ability to lead and support large scale complex projects transforming new or existing processes, operations, or solutions.
Proven ability to lead/support large software architecture planning and delivery projects.

Additional information:

This position is open only to candidates resident in the Middle East & African region.

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Telecom Enterprise Architect Vacancy | IBM Careers

2011-12-01T03:13:00.000-08:00

Telecom Enterprise Architect

Job ID GBS-0443071
Job type Full-time Regular
Work country Multiple (EG, ZA, AE, SA, KE, MA, NG)
Posted 26-Oct-2011
Work city - Any
Job area Consulting & Services
Travel Up to 2 days a week (home on weekends-based on project requirements) Job category Consultant
Business unit ConServ
Job role General Other Consultant
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
Provide expertise in developing Enterprise Architectures in the Telecommunications Industry and translating these into Solution Architectures. Designs solutions that comprise end to end enterprise integration. Solutions designed may run on multiple platforms and may be composed of multiple software packages. This role is responsible for performance, availability and scalability of the applications, and maintains the functional interface to the solution infrastructure.

Analyze and advise on Client Business Issues, Lead Team to Design Solutions for the Client, Advise on Emerging Technologies, Apply Knowledge of IBM and Competitive Industry Architectures, Develops plans, schedules, and cost data for integration effort., Participates in planning and prioritization meetings to analyze cost benefit of various integration strategies, Leads in the design, development, testing and implementing of assigned integration programs

Required
At least 5 years experience in Perform Negotiations
At least 5 years experience in Apply Architectural Thinking
At least 5 years experience in Manage Client Relationships
At least 5 years experience in Use Architectural Modeling Techniques
At least 5 years experience in Develop Architecture
At least 5 years experience in Analyze Information Systems Architecture
At least 5 years experience in Develop Architecture Transition Plan
At least 5 years experience in Perform Architectural Asset Development and Reuse
At least 5 years experience in Plan Architectural Aspects of Project
At least 5 years experience in Plan Enterprise Architecture (EA) Development
At least 5 years experience telecommunications
At least 5 years consulting experience
Ability to accommodate extensive global/regional travel (90% or more)
Bachelor's Degree
Strong written, oral communications and presentation skills in English

Preferred:
Education/Experience : Masters Degree or Equivalent experience, Field of study: Telecommunications Industry Operations,Processes,and Systems
Experience: Minimum 5-8 years of experiences in the Telecom Industry. Proven ability to advise large scale complex projects transforming new or existing processes, operations, or solutions. Proven ability to lead/support large architecture planning and delivery projects

Additional information:

This position is open only to candidates resident in the Middle East & Africa Region.

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Telecom BSS/OSS Architect Vacancy | IBM Careers

2011-12-01T03:12:00.000-08:00

Telecom BSS/OSS Architect

Job ID GBS-0443054
Job type Full-time Regular
Work country Multiple (EG, KE, MA, NG, SA, ZA, AE)
Posted 26-Oct-2011
Work city - Any
Job area Consulting & Services
Travel Up to 2 days a week (home on weekends-based on project requirements) Job category Consultant
Business unit ConServ
Job role General Other Consultant
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
The Telco BSS/OSS Architect is responsible for translating client's business requirements into specific system, application, and process designs. This includes working with client personnel and executives to identify functional requirements and subsequently working with and leading others in the identification, justification and design of the client's BSS/OSS solution. Responsible for a wide range of activities from requirements analysis through design specification. At the Senior level or higher, the position requires significant knowledge across competitive ISV/NEP solutions, multiple platforms, processes or architectures, as well as broad knowledge of new technologies, and will include directing the design efforts of less experienced architects. Readiness to travel within the region and globally is required.

Required:
At least 5 years experience in the following areas:
BSS/OSS Software Application Integration
Billing, Mediation, and CRM
Order to Cash end to end process
Service Assurance/Network Management process
Service Delivery Platforms (SDP)
IP Multimedia Systems (IMS)
Independent Software Vendors (ISV)
Network Equipment Providers (NEP)
Next Generation Networks (NGN)

Outsourcing Operations, Applications, and Services
Developing systems architecture, solutioning and implementation
Requirements analysis, estimation and proposal development
Developing executive level relationships, with prior experience in the identification, development, and closure of sales efforts
Guiding & facilitating exec level business decisions & performing business analysis such as quantitative & qualitative analysis, business case development, operations analysis, and/or other solutions

Project management, team leadership, and client relationship management in support of the delivery of business and/or technical project solutions
Leadership
Consulting experience
Readiness and ability to accommodate extensive global/regional travel (90% or more)
Bachelor's Degree
Strong written, oral communications and presentation skills in English

Preferred:
Education/Experience : Masters Degree or Equivalent experience, Field of study: Telecommunications Industry Operations,Processes,and Systems
Experience: Minimum 5-8 years of experiences in the Telco Industry.
Proven ability to advise large scale complex projects transforming new or existing processes, operations, or solutions. Proven ability to lead/support large BSS/OSS architecture planning and delivery projects

Additional information:

This position is only open to residence of the Middle East & Africa

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Telecom BAO SME CxO Dashboards/Cognos Vacancy | IBM Careers

2011-12-01T03:11:00.000-08:00

Telecom BAO SME CxO Dashboards/Cognos

Job ID GBS-0443066
Job type Full-time Regular
Work country Multiple (EG, KE, MA, NG, SA, ZA, AE)
Posted 26-Oct-2011
Work city - Any
Job area Consulting & Services
Travel Up to 3 days a week (home on weekends-based on project requirements) Job category Consultant
Business unit ConServ
Job role General Other Consultant
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
Define and lead the CxO solution for telecom, Participate in Pre sale activities in DWH and Executive dashboard, become a thought leaders for the definition of KPIs at all 4 levels of the scorecard. Will guide and lead delivery teams in the business requirements aspects of the BI and Management reporting. Help in creating Dashboards showing value to the current asset stack. Will support other analytics activities such as implementing assets with high capabilities at the presentation layer.

Understanding the telecom business, market and main drivers, good communication skills both at the C-level and wit development teams, ability to initiate alone and apply self study to new problem areas, deep understanding in predictive analytics and statistics, understanding of corporate reporting requirements

Required
At least 15 years of experience in BI with the major portion in BI
At least 7 years experience working with CFO and CMOs creating enterprise level Dashboards with experience in telecom
At least 5 years experience in predictive analytics and statistics, corporate reporting requirements

At least 5 years experience in project management, team leadership, and client relationship management in support of the delivery of business and/or technical project solutions

At least 5 years experience guiding & facilitating exec level business decisions & performing business analysis such as quantitative & qualitative analysis, business case development, operations analysis, and/or other solutions
At least 5 years consulting experience

Ability to accommodate extensive global/regional travel (90% or more)
Bachelor's Degree
Strong written, oral communications and presentation skills in English

Additional information:
This position is open only to candidates resident in the Middle East & Africa Region.

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Telecom - Smarter Commerce - Associate Partner Vacancy | IBM Careers

2011-12-01T03:10:00.000-08:00

Telecom - Smarter Commerce - Associate Partner

Job ID GBS-0443059
Job type Full-time Regular
Work country Multiple (EG, KE, MA, NG, SA, TN, AE)
Posted 26-Oct-2011
Work city - Any
Job area Consulting & Services
Travel Up to 2 days a week (home on weekends-based on project requirements) Job category Consultant
Business unit ConServ
Job role General Other Consultant
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
The Smarter Commerce Managing Consultant / Associate Partner is directly accountable/responsible for successful sales and delivery of B2B/B2C eCommerce & multichannel solutions.

The consultant will have direct involvement in developing solutions, creating opportunities and leading delivery of projects in the telecommunications industry.
The role will assist clients in identifying the types of solutions that will improve the client's market share, reduce costs or improve customer service.
The consultant will be responsible for establishing and managing client relationships as well as providing hands-on leadership, direction, and mentoring to the team.
This role will participate in pre-sales activities, assessments and the delivery of the solution.

Other responsibilities will include: business case development, project and program management, business development and proposal writing and management.
Readiness to travel within the region and globally is required (90% or more).

Required
At least 5 years experience in the following:
Selling and delivering custom and package eCommerce solutions
Telecommunications Industry
Demonstrated analytical skills with proficiency in fundamental consulting and telecom operations tools, methods, and frameworks
Demonstrated excellent written and oral communication skills
Presenting proposals and selling professional services engagements at client

executive levels
SOA
Business Process for marketing.
Sales and service
IT and Business Strategy for Multi Channel Transformation
Business Solution Design for Sales and Service transformation.
Bachelor's Degree
Readiness and ability to accommodate extensive global/regional travel (90% or more)
Strong written, oral communications and presentation skills in English

Preferred
Master's Degree or equivalent experience

Additional information:
This position is only open the residence of the Middle East & Africa Region.

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Senior Telco Project Manager/Project Executive Vacancy | IBM Careers

2011-12-01T02:54:00.000-08:00

Senior Telco Project Manager/Project Executive

Job ID GBS-0443043
Job type Full-time Regular
Work country Multiple (EG, KE, MA, NG, SA, ZA, AE)
Posted 26-Oct-2011
Work city - Any
Job area Consulting & Services
Travel Up to 2 days a week (home on weekends-based on project requirements) Job category Consultant
Business unit ConServ
Job role General Other Consultant
Job role skillset General
Commissionable/Sales-Incentive jobs only No
Job description
An experienced Telco Project Manager is needed for the GBS Global Center of Competence for Telecommunication, Media and Entertainment. Responsible for leading large complex Telco Projects or significant segment(s) of large complex Contracts. Requires knowledge of the Telco Industry and processes, more specifically around BSS/OSS and/or SDP/IMS. Is responsible for performance, cost, scope, schedule, quality, appropriate business measurements as well as responsibility for revenue and profit objectives of the project or contract.

Maintains professional knowledge of market segment / industry / technology / discipline trends and is recognized for business acumen by the client or customer set supported. Leads a team in the initiating, planning, controlling, executing, and closing tasks of a project (or segment of a contract) to produce the solution deliverable. Can participate in and lead a wide range of process activities beginning with the request for proposal through development, test and final delivery. Formulates partnerships between customer, suppliers, and IBM staff to address issues and opportunities for IBM and the client.

For Strategic Outsourcing and/or Application Management, is responsible for organizing and leading a cross functional team in developing and implementing project deliverables, with an emphasis on quality, productivity, and consistency. Provides direction to the Product Development Team (PDT), project staff and suppliers. Global knowledge sharing and management is key to IBM’s success. Individuals will be responsible for the creation, harvesting, protection, and reuse of IBM’s intellectual capital. Individuals will participate actively in knowledge sharing activities like communities of practice, forums, conferences and/or other knowledge exchanges. Readiness to travel within the region and globally is required.

Required:
At least 5 years experience in the following areas:
Outsourcing Operations, Applications, and Services
Project management, team leadership, and client relationship management in support of the delivery of business and/or technical project solutions

Leadership
Client Negotiations
Developing executive level relationships, with prior experience in the identification, development, and closure of sales efforts
Guiding & facilitating exec level business decisions & performing business analysis such as quantitative & qualitative analysis, business case development, operations analysis, and/or other solutions
Business Partner Management
Problem Solving Technique
Business Development
BSS/OSS Software Application Integration
Billing, Mediation, and CRM
Order to Cash end to end process
Service Delivery Platforms (SDP) / IP Multimedia Systems (IMS)
Independent Software Vendors (ISV)
Consulting experience
Readiness and ability to accommodate extensive global/regional travel (90% or more)
Bachelor's Degree
Strong written, oral communications and presentation skills in English

Preferred:
Minimum 5-10 years of experience in the Telecom Industry. IBM and/or PMI Project Management Certification, or equivalent desired.
Proven ability to lead and support large scale complex projects transforming new or existing processes, operations, or maintaining and delivering existing solutions.
Proven ability to lead/support large systems integration projects.

Additional information:

This position is open only to candidates resident in the Middle East & African region.

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Siebel Product Specialist Vacancy | IBM Careers

2011-12-01T02:53:00.000-08:00

Siebel Product Specialist

Job ID GBS-0443655
Job type Full-time Regular
Work country Egypt
Posted 30-Oct-2011
Work city Cairo
Job area Consulting & Services
Travel Up to 1 day a week
Job category Consultant
Business unit ConServ
Job role Package Solution Consultant
Job role skillset Siebel Configuration
Commissionable/Sales-Incentive jobs only No

Job description
The Business Analyst for Order Management is responsible for translating client's business requirements regarding order management processes and product modeling into specific Siebel system, product catalog, application, and process designs.

This includes working with client personnel and executives to identify functional requirements and subsequently working with and leading others in the identification, justification and design of the client's CRM solution.

Responsible for a wide range of activities from requirements analysis through design specification. Readiness to travel within the region and globally is required.

Skills Required:

Technical:
• General knowledge of Telco business systems environment
• Deep knowledge of Siebel Telco Order Management and Siebel Product Modeling
• General Knowledge of technology across platforms
• Analytical capabilities

Interpersonal:
• Good verbal and written communication skills
• Negotiation skills
• Decision making skills
Ability to communicate at all levels within the organization

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Siebel Integration Lead Vacancy | IBM Careers

2011-12-01T02:52:00.000-08:00

Siebel Integration Lead

Job ID GBS-0443651
Job type Full-time Regular
Work country Egypt
Posted 30-Oct-2011
Work city Cairo
Job area Consulting & Services
Travel Up to 1 day a week
Job category Architect
Business unit ConServ
Job role Technical Solution Architect
Job role skillset Enterprise Integration
Commissionable/Sales-Incentive jobs only No

Job description
The Siebel Integration Lead Consultant leads analysis, design, development and implementation of integration efforts with Siebel solutions.
The Consultant applies understanding of business challenges and Siebel to develop process/technical solutions, leads Siebel teams, leverages deep technical and process knowledge and broad Siebel experience, and effectively interacts with client representatives.
Responsibilities include requirements definition, mapping & gap analysis, Siebel integration design.

Skills Required:

Technical:
• Minimum of 5 years experience utilizing, Siebel Tools, workflow, eScript, EAI, business services, EIM, EAI Framework, Error Handling Framework, EAI Siebel Server components for performance and usability
• Understanding of Siebel server architecture
• Minimum of 5 years solid experience as a Siebel Integrator with experience of Siebel 7 and/or greater
• Strong knowledge of the principles of Siebel integration and concepts including the use of Integration objects, XML and XSLT

Interpersonal:
• Good verbal and written communication skills
• Negotiation skills
• Decision making skills
Ability to communicate at all levels within the organization

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Siebel Business Analyst Lead Vacancy | IBM Careers

2011-12-01T02:51:00.000-08:00

Siebel Business Analyst Lead

Job ID GBS-0443647
Job type Full-time Regular
Work country Egypt
Posted 30-Oct-2011
Work city Cairo
Job area Consulting & Services
Travel Up to 1 day a week
Job category IT Specialist
Business unit ConServ
Job role Business Analyst
Job role skillset BAO-Enterprise Information Mgmt
Commissionable/Sales-Incentive jobs only No

Job description
The Business Analyst Lead is responsible for translating client's business requirements into specific Siebel system, application, and process designs.
This includes working with client personnel and executives to identify functional requirements and subsequently working with and leading others in the identification, justification and design of the client's CRM solution.
Responsible for a wide range of activities from requirements analysis through design specification. Readiness to travel within the region and globally is required.

Skills Required :

Technical:
• General knowledge of Telco business systems environment
• Good understanding of corporate IT policies, procedures and standards
• Knowledge of Service Level Commitments
• General Knowledge of technology across platforms
• Analytical capabilities

Interpersonal:
• Good verbal and written communication skills
• Negotiation skills
• Decision making skills
Ability to communicate at all levels within the organization

Required
Bachelor's Degree
English: Fluent
Additional information
Skills Required :

Technical:
• General knowledge of Telco business systems environment
• Good understanding of corporate IT policies, procedures and standards
• Knowledge of Service Level Commitments
• General Knowledge of technology across platforms
• Analytical capabilities

Interpersonal:
• Good verbal and written communication skills
• Negotiation skills
• Decision making skills

Ability to communicate at all levels within the organization
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

CRM Project Manager Vacancy | IBM Careers

2011-12-01T02:50:00.000-08:00

CRM Project Manager

Job ID GBS-0443649
Job type Full-time Regular
Work country Egypt
Posted 30-Oct-2011
Work city Cairo
Job area Consulting & Services
Travel Up to 1 day a week
Job category Project Management
Business unit ConServ
Job role Project Manager
Job role skillset CRM
Commissionable/Sales-Incentive jobs only No

Job description
Being a high caliber candidate with business acumen and experience, he/she will be able to build credibility in the business and have consultancy skills to aid in the guidance of the projects.

He/She develops and prepares written project plans addressing tasks, roles and responsibilities, risk, resources, budget, communications, quality, and organization.
He/She develops work breakdown structure. Performs critical path analysis and develop time-lines for completion of tasks, measuring the deliverable work packages of the project against the project plan.

He/She Manages project risk through comprehensive mitigation assessment and planning techniques.
He/She leads an effective change control process within the project, obtain approvals for changes to scope, budget, and schedule that effect the critical path.

Skills Required:

Technical:
• Must have managed one or more big or multiple Siebel projects
• Very strong Project Management background
• Solid Telecom experience
• Formal Project Management certification
• Big 4 experience is definite plus

Interpersonal:
• Good verbal and written communication skills
• Negotiation skills
• Decision making skills
Ability to communicate at all levels within the organization
Build credibility at Senior Management and Board level.
English essential, Arabic is a plus.

Required
Bachelor's Degree
English: Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Specialty Software Sales Rep - Security Products Vacancy | IBM Careers

2011-12-01T02:49:00.000-08:00

Specialty Software Sales Rep - Security Products

Job ID S_D-0444338
Job type Full-time Regular
Work country Multiple (AO, EG, KE, NG, ZA, TZ, AE)
Posted 07-Nov-2011
Work city - Any
Job area Sales
Travel 50% travel annually
Job category Sales
Business unit Software Sales
Job role Industry Solution Representative
Job role skillset General
Commissionable/Sales-Incentive jobs only Yes

Job description
The Specialty Software Sales Rep is responsible for developing Brand/product specific
solutions that address your client’s business needs (both industry and
business) and deliver client value while supporting brand-specific business
strategies. You will work to create solutions which are tailored to client’s
business needs and integrate the IBM/brand capabilities in a way that is
valued by the customer and superior to the competition. In this role, it is
essential that you are able to apply industry-specific knowledge and
experience to bring new business and technology insights to assigned clients.

Successful candidates will be responsible for all aspects of selling IBM Security
products - including Q1 Labs products after closing of the planned acquisition -
including territory / pipeline management, opportunity identification,
analyzing IT security requirements of enterprise clients, selecting appropriate
IBM solutions, leading PoCs, demonstrations, client workshops and
presentations, quotes / pricing, and other proposal development activities.

Successful candidates will:
• Demonstrate understanding of client requirements regarding enterprise
security controls, policies and related technologies, and how IBM solutions can
meet these requirements.
• Be able to recognize compelling reasons for clients and prospects to act upon
these requirements, and in turn be able to communicate how to persuasively
articulate how comprehensive IBM security solution(s) can best meet these
requirements.
• Demonstrate knowledge of enterprise client budgeting and purchasing
processes, typical recommender and decision maker roles involved, and how to
progress security opportunities from opportunity identification to closure.
• Be capable of presenting and articulating the differentiated value of IBM
Security solutions compared to competitors in the market.
• Have experience successfully leading sales teams in complex, competitive
sales situations, including PoCs and extensive demonstrations.
• Understand, and be able to articulate to clients, deployment processes and
best practices to lower deployment risk and accelerate time to value.
• Show evidence of working cohesively with channel partners to develop
customer relationships and ensure clients are provided with the best available
IBM solutions.

Required
High School Diploma/GED
At least 5 years experience in selling enterprise solutions in the Security market with strong history of success
Basic knowledge in world wide, regional and local regulatory compliance mandates
English: Fluent

Preferred
Bachelor's Degree
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Learning Facilitator in Nairobi, Lagos,Dubai,Egypt Vacancy | IBM Careers

2011-12-01T02:48:00.000-08:00

Learning Facilitator in Nairobi, Lagos,Dubai,Egypt

Job ID S_D-0444457
Job type Full-time Regular
Work country Multiple (EG, KE, NG, AE)
Posted 09-Nov-2011
Work city - Any
Job area Human Resources (non consulting)
Travel 25% travel annually
Job category Human Resources
Business unit HR S&D
Job role Learning Facilitator
Job role skillset Personal & Prof Skills Enhancement
Commissionable/Sales-Incentive jobs only No

Job description
The Leadership Development Learning Facilitator plays a key role in the leadership enablement and development of managers leaders across the GMT and in improving manager productivity and effectiveness through multifaceted learning models, incorporating IBM’s Values and Competencies.

An individual in this role applies experience and knowledge of instructional delivery and facilitation principles to increase the knowledge and skills of clients. This is normally achieved by utilizing a variety of methods, media, and technologies.

The individual is responsible for a thorough understanding of the subject matter, attainment of instructional objectives, motivation of students and application of instruction skills in a classroom and/or virtual environment. He or she requires both subject matter expertise and process expertise (where "process" could be face-to-face presentation skills, e-facilitation skills, use of classroom or on-line tools and technology, adult learning concepts, etc.).

This role also encompasses strong client/business unit relationships, use of consultative approaches, and the ability to measure/analyze learning effectiveness. There is a strong emphasis on Facilitator excellence and global collaboration in a high performance teaming environment. Opportunities to take responsibility for program management (on a regional, GMU or Global level depending on skills, interests, and availability) in addition to facilitation delivery are strongly encouraged.

Willingness and ability to travel to deliver classes
Experience working in diverse group settings.
Knowledge of IBM Business/Organization/Strategies.
Knowledge of Human Resources People Processes.

Required
High School Diploma/GED
At least 1 year experience in Leadership/People management
At least 1 year experience in Prior facilitation experience
At least 1 year experience in Consultative Approaches/Methods
At least 1 year experience in Project Leadership/Management
English: Fluent

Preferred
Bachelor's Degree
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Real Estate Operations Professional Vacancy | IBM Careers

2011-12-01T02:47:00.000-08:00

Real Estate Operations Professional

Job ID S_D-0296759
Job type Full-time Regular
Work country Egypt
Posted 11-Nov-2011
Work city Cairo
Job area Finance & Accounting (non consulting)
Travel No travel
Job category Enterprise Operations
Business unit Finance
Job role Real Estate/Facilities Administrative Professional
Job role skillset Site Services
Commissionable/Sales-Incentive jobs only No

Job description
The real estate professional applies experience in performing and interpreting business cases and financial analysis. Makes portfolio management and financial model recommendations based on a complete understanding of business strategy, priorities, accounting and financial targets through the development of comprehensive financial models and analysis across multiple investment opportunities.

In addition, includes the analysis and interpretation of complex data, identification of issues, developing alternatives and recommended solutions. The role includes the leadership and accountability for the success of multiple projects. Project Managers are responsible for an array of activities, including negotiating business terms and lease documents, planning construction projects, developing occupancy solutions.

This role also includes facilities operations and management services, advice and planning for all aspects of owned and leased facilities and physical plant (infrastructure) required for proper operation of office, data centers, and manufacturing facilities. Identifies problems and develops solutions related to facilities management, operational and space planning issues.

Required
Bachelor's Degree
English: Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Test Specialist Vacancy | IBM Careers

2011-12-01T02:46:00.000-08:00

Test Specialist

Job ID GBS-0446281
Job type Full-time Complementary
Work country Egypt
Posted 15-Nov-2011
Work city Cairo
Job area IT & Telecommunications (non consulting)
Travel No travel
Job category IT Specialist
Business unit GD
Job role Test Specialist
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
IT Specialists in this job role will have expertise in the planning, design, management, execution, and reporting of tests using appropriate testing tools and techniques, and conforming to agreed standards, to ensure that new and amended systems, together with any interfaces, perform as specified together with the business. Typical examples of the deliverables are testing strategies, test plans, test cases, test reports, and quality metrics. IT Specialists who primarily apply their technical skills in an internal or external customer billable services and implementation environment. The employee focuses on individual/team objectives and development of professional effectiveness.

Skills:

Environment:
Professional knowledge related to incumbent's position, team, and department. Requires ability to absorb professional knowledge quickly and develop skills.

Communication/Negotiation:
Draw upon professional concepts to collaborate with others to carry out assigned duties. Negotiation is required.

Problem Solving:
Recognize job-related problems. analyze causes using existing techniques or tools, prepare and recommend solution alternatives. Challenge the validity of given procedures and processes with the intent to enhance and improve.

Required
Bachelor's Degree
Basic knowledge in Testing
English: Intermediate
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Senior Performance Tester Vacancy | IBM Careers

2011-12-01T02:45:00.000-08:00

Senior Performance Tester

Job ID GBS-0446287
Job type Full-time Complementary
Work country Egypt
Posted 15-Nov-2011
Work city Cairo
Job area IT & Telecommunications (non consulting)
Travel No travel
Job category IT Specialist
Business unit GD
Job role Test Specialist
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
IT Specialists in this job role will have expertise in the planning, design, management, execution, and reporting of tests using appropriate testing tools and techniques, and conforming to agreed standards, to ensure that new and amended systems, together with any interfaces, perform as specified together with the business. Typical examples of the deliverables are testing strategies, test plans, test cases, test reports, and quality metrics. IT Specialists who primarily apply their technical skills in an internal or external customer billable services and implementation environment. The employee focuses on individual/team objectives and development of professional effectiveness.

Skills:

Environment:
Professional knowledge related to incumbent's position, team, and department. Requires ability to absorb professional knowledge quickly and develop skills.

Communication/Negotiation:
Draw upon professional concepts to collaborate with others to carry out assigned duties. Negotiation is required.

Problem Solving:
Recognize job-related problems. analyze causes using existing techniques or tools, prepare and recommend solution alternatives. Challenge the validity of given procedures and processes with the intent to enhance and improve.

Required
Bachelor's Degree
At least 1 year experience in Testing
English: Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

SAP Consultant Vacancy | IBM Careers

2011-12-01T02:44:00.000-08:00

SAP Consultant

Job ID GBS-0447270
Job type Full-time Complementary
Work country Egypt
Posted 21-Nov-2011
Work city Cairo
Job area IT & Telecommunications (non consulting)
Travel No travel
Job category Consultant
Business unit GD
Job role Package Solution Consultant
Job role skillset SAP.CRM
Commissionable/Sales-Incentive jobs only No

Job description
This role assists clients in the selection, implementation, and production support of application packaged solutions. They use in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients’ business environment in order to achieve client expected business results. The employee focuses on individual/team objectives and development of professional effectiveness.

Skills:

Environment:
Professional knowledge related to incumbent's position, team, and department. Requires ability to absorb professional knowledge quickly and develop skills.

Communication/Negotiation:
Draw upon professional concepts to collaborate with others to carry out assigned duties. Negotiation is required.

Problem Solving:
Recognize job-related problems. analyze causes using existing techniques or tools, prepare and recommend solution alternatives. Challenge the validity of given procedures and processes with the intent to enhance and improve.

Contribution/Leadership:

Works on professional projects;work is often reviewed for developmental purposes.
Understand the standard mission of the professional group and vision in own area of competence. May directly influence people in own project. Position may require coordination of activities of less experienced or less knowledgeable team members.

Impact on Business/Scope:

Accountable for individual or team results. May contribute by supporting activities that are subject to business measurements, impact customer
satisfaction, or impact immediate costs or expenses.

Required
Bachelor's Degree
English: Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Package Solution Consultant Vacancy | IBM Careers

2011-12-01T02:40:00.000-08:00

Package Solution Consultant

Job ID GBS-0447797
Job type Full-time Complementary
Work country Egypt
Posted 23-Nov-2011
Work city Cairo
Job area IT & Telecommunications (non consulting)
Travel No travel
Job category Consultant
Business unit GD
Job role Package Solution Consultant
Job role skillset Siebel Configuration
Commissionable/Sales-Incentive jobs only No

Job description
This role assists clients in the selection, implementation, and production support of application packaged solutions. They use in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients’ business environment in order to achieve client expected business results. The employee focuses on individual/team objectives and development of professional effectiveness.

Skills:

Environment:
Professional knowledge related to incumbent's position, team, and department. Requires ability to absorb professional knowledge quickly and develop skills.

Communication/Negotiation:
Draw upon professional concepts to collaborate with others to carry out assigned duties. Negotiation is required.

Problem Solving:
Recognize job-related problems. analyze causes using existing techniques or tools, prepare and recommend solution alternatives. Challenge the validity of given procedures and processes with the intent to enhance and improve.

Contribution/Leadership:

Works on professional projects;work is often reviewed for developmental purposes.
Understand the standard mission of the professional group and vision in own area of competence. May directly influence people in own project. Position may require coordination of activities of less experienced or less knowledgeable team members.

Impact on Business/Scope:

Accountable for individual or team results. May contribute by supporting activities that are subject to business measurements, impact customer
satisfaction, or impact immediate costs or expenses.

Required
Bachelor's Degree
English: Fluent
Arabic: Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

pegasystems vacancy for Sales Engineer- Canada Vacancy

2011-11-29T01:16:00.000-08:00

Sales Engineer- Canada

Job Purpose:

Work in conjunction with the Target Account Sales Consulting team throughout the life cycle of sales campaigns – including supporting the build of Proof of Concepts, custom demonstrations, attending customer walkthroughs, demonstration of industry frameworks and other PRPC related tasks. In addition they will work in conjunction with the Account Executives to ensure a successful sales cycle to support the Target Account sales model.

Key Result Areas:
Partner with the Sales Team to achieve defined sales goals.
Be the focal support for all Sales Consulting & Account Executives for extended demonstration build and on & off site POC build.

Own the Design and Build of business prototypes
Work closely with Sale Consulting group to deliver world class PRPC demonstrations
Is able to deliver POC’s and demonstrations to meet the scope and functionality to ensure that all success criteria are delivered and product differentiators are included Deep knowledge of the horizontal and Industry frameworks so that they can be leverage within PRPC

Ability to install PRPC on Tomcat, Websphere and Weblogic.
To assist in the production of RFP’s and other proposals to clients.
Delivery and creation of PRPC specific technical demonstrations
To propose technical solutions and business solutions in support of sales campaigns.
To present technical and business aspects of proposed solutions to prospective clients.

Work with Sales Engineering and Sales Architecture group to receive the support needed to accomplish the technical goals.
Assist in the recruitment and mentoring of staff so as to meet the demands of the department.
Other responsibilities and key result areas will be assigned as required
Critical Competencies

Functional Expertise:
Full ability to understand complex data relationships and rules-based systems.
Have experience in Database design, collaborative commerce design; XML knowledge
Must learn PRPC in expected timeframe.
Must have OOP experience. AVA, J2EE and SOAP experience is a plus
Must become the functional expert in the industry frameworks you will be supporting
Accountability: Takes responsibility for the assigned work and produces results as promised.
Decision Making: Makes effective and timely decisions even when the data is limited or solutions may produce unpleasant consequences.
Problem Solving: Possesses an analytical, problem solving orientation; logically identifies and analyzes problems.
Possesses the appropriate level of technical/functional expertise and knowledge.
Understands and applies procedures, regulations, and policies related to areas of specialized expertise.
Utilizes technology-based tools and processes
Continuous learning and development
Customer service orientation
Results oriented: Understands the purpose of any work is to achieve the desired outcome.
Work Management: Uses a clearly defined methodology for establishing priorities; sets rational and understandable priorities.

Behavioral and Interpersonal:
Presentation Skills
Writing Skills
Partnering: Engages in cross-functional activities and collaborates across organizational boundaries.
Communication: Establishes systems and schedules to communicate the progress of work of projects with all appropriate parties.
Role modeling
Team work
Type of Experience and Minimum Number of Years:

* 1-3 years industry related experience. Detailed knowledge of Pega-like products and Services desirable.

****
For Further Details visit Pega Careers
****

Pegasystems vacancy for Account Executive - Media and Communications

2011-11-29T01:15:00.000-08:00

Account Executive - Media and Communications

Job Purpose

Responsible for selling into and radiating within defined, assigned target accounts. Responsible for managing the entire sales process from penetration through successful deployment. Responsible for consistently meeting and/or exceeding assigned booking goals. Vertical expertise may be in Financial Services, HealthCare, Insurance, Pharma, or in another company defined vertical.

Key Result Areas
The advanced level is distinguished by additional specialized knowledge in breadth and/or depth, as well as record of success in sales.
Viewed as an expert in the field.
Assigned to large, complex, high visibility, strategic, or tactically important accounts.
May have a leadership role.
Meet or exceed defined bookings targets
Penetration of new organizations/accounts or radiation within our existing customer base in assigned portfolio.

Create Detailed Strategic Target Account plans and coordinate with all functional areas within the client and Pegasystems to successfully identify and drive sales campaigns and ensure successful deployment.

Quickly becomes conversant in Pegasystems value propositions, technology, differentiators, customer references and solutions learning how to map solutions to client needs, and develops an expertise in Pegasystems technology advantages.
Perform in-depth client and industry research to create compelling business cases and RFP responses for customers to engage with Pega.

Maintain accurate and up to date sales and contact records in SF.com to assist with accurate forecasting and reporting.
Participate in regular account review sessions
Critical Competencies

Functional Expertise
Successful Enterprise software sales experience.
Familiarity with BPM space.
Ability to learn and understand complex data relationships and rules-based systems design.

Strong domain expertise in at least one of the following markets: Financial Services, Insurance, HealthCare, Pharma. or other identified vertical.
Relationship sales person, committed to long term customer success
Possesses the appropriate level of technical/functional expertise and knowledge.
Understands and applies procedures, regulations, and policies related to areas of specialized expertise.

Utilizes technology-based tools and processes
Continuous learning and development
Customer service orientation
Results oriented
Behavioral and Interpersonal

Listening
Actively listens, hears and understands what is said as well as not said, and comprehends the meaning and the intent.
Explores alternatives and positions to reach outcomes that gain support and acceptance by all parties.
Uses appropriate interpersonal styles and communication methods to gain acceptance of thoughts, plans, activities, services and products.
Role modeling and Team Work.
Supervisory Responsibility
Sphere of Influence: (Provide data on how broad an impact the position has on the organization e.g.: at cost center level; unit; regional, total company)
May mentor/coach/ train others in Sales

Education and Experience Requirements

Minimum Level of Education
BA/BS Degree or equivalent business experience

Type of Experience and Minimum Number of Years
5 – 8 years of direct Industry Sales experience.
Typically requires 8 – 12 of direct Sales experience.

Working Knowledge of BPM or enterprise-wide specific
solutions within vertical markets.

Success in the sales environment and a proven domain
expertise is necessary. Must have strong affinities in one or
more of our targeted accounts.

Degree of Financial Responsibility

High degree for sales revenue

****
For Further Details visit Pega Careers
****

Pegasystems vacancy for APAC Operations Manager

2011-11-29T01:08:00.000-08:00

APAC Operations Manager

Key Result Areas:

The APAC Operations Manager is responsible for optimizing, deploying and managing the execution of the policies, processes and procedures necessary for the Asia Pacific organization to meet its objectives. This position will be responsible for identifying operational issues and will participate in the development of policies, processes and procedures to address and maximize operational efficiencies across the Asia Pacific Sales, Consulting, Alliances and Professional Services organizations. This position will play a key advisory role for business issues, strategies and planning tasks to the Vice President.

A critical success in this role will be the ability to provide efficient support to all Asia Pacific organizations and work collaboratively with other groups across the organization and externally with Pega’s Alliance Partners.

Key Functions Include:
Develop, implement and manage all operational aspects for the APAC region leveraging corporate best practices; play key advisory role to the leader of APAC.
Analyze and interpret both detailed transaction-level data and high-level operational reporting with emphasis on identifying root cause of key variances, exceptions, etc. at all levels within APAC region.

Work with corporate Finance, Sales, and Service Operations to establish and manage key financial performance metrics, targets, and tracking processes to be used for performance measurement.

Prepare, analyze and manage the regional sales and service forecast.
Collaborate with the Sales Compensation team, Human Resources and Finance on the implementation and measurement of compensation plans.

Support and drive sales technology adoption across all APAC employees, overseeing compliance and management through technology. Look for future opportunities to enhance all sales and services systems.

Develop/ revise and implement business controls, policies, procedures and best practices in to maximize sales performance and comply with corporate policy.
Ensure financial and payroll for the region are managed in line with local laws and practices
Facilities management
Other responsibilities and key result areas will be assigned as required

Critical Competencies:

Functional Expertise
Sales Operations – Strong understanding of various sales and segmentation models
Channel Operations – Strong understanding of multi-tiered channel models
Service Operations – Strong understanding of
Finance – Budget preparation and measurement, analytical modeling
Process Improvement & Excellence in the lead to quote to cash processes
Strategic Planning, Forecasting, Goal Setting
Business Management
Customer Service Focus
Strong Understanding of Technology and Business Processes
Behavioral and Interpersonal:
Excellent management, leadership, and relationship-building skills required
Ability to solve complex problems with minimal supervision or direction.
Ability to influence change through a matrix organization
Resilience and Capacity to Work in High Growth, Fast-pace Environment
Ability to interface effectively at all levels of Pega on a wide range of topics and issues
Excellent written, oral and presentation skills
Strong interpersonal, strategic and tactical planning, and analytical skills
Ability to make decisions and think in broad terms, considering the impact on the entire organization and company

Supervisory Responsibility: None

Sphere of Influence:
The role requires interaction at the senior management level, internal cross-functional and Channel Partners, to ensure effective execution of the sales plan and strategy.

Education and Experience Requirements:

Minimum Level of Education: Bachelor’s degree, MBA or other relevant master’s degree preferred.

Type of Experience and Minimum Number of Years:
Minimum 10 years relevant business experience with at 5 + years managing operations and complex processes– ideally with broad experience in a variety of operational and support roles. Must have experience working closely with senior executives. Previous sales operations management experience preferred. Multi-lingual a plus.

Travel Requirements:
Minimal, infrequent travel

****
For Further Details visit Pega Careers
****

Pegasystems vacancy for Senior Systems Architect

2011-11-29T01:06:00.000-08:00

Senior Systems Architect

Job Purpose:
Responsible for providing high quality consulting services on all project assignments. Works as part of a project team to ensure that the business and technical architecture of the delivered solution matches customer requirements. May have a specialization in either a target vertical industry or functional area (e.g., CRM, deployment, etc.).

Key Result Areas:
Actively participate in the requirements, design and build phases; delivering high quality deliverables.

Assist with planning and execution of unit, integration and user acceptance testing.
Have an advanced understanding of the main features of PRPC; their features and limitations.

Assist in the identification of enhancements to the core base product.
Facilitate knowledge transfer of PRPC functionality and application functionality
Complete work in time / effort budget. Provide proactive update to Engagement Leader if timelines or effort estimate are in jeopardy.

Provides regular updates to Engagement Leader on project progress and outstanding issues.
Customer Success (realization of business benefit)
Other responsibilities and key result areas will be assigned as required
Time Allocation

Delivery: 85%
Pofessional Development: 10%
Administrative Tasks: 5%
Utilization of 75%

Functional Expertise:
Possesses the appropriate level of technical/functional expertise and knowledge.
Understands and applies procedures, regulations, and policies related to areas of specialized expertise.

Utilizes technology-based tools and processes
Business Intelligence and Awareness
Continuous learning and development
Ability to make sound decisions
Customer service orientation
Results oriented
Ability to problem solve
Behavioral and Interpersonal:
Self –Motivated
Flexible and adaptable to change
Able to communicate effectively in both verbal and written forms
Role modeling
Effectively works in a team environment

Supervisory Responsibility:
Ability to mentor and coach peers and/or System Architects
Education and Experience Requirements:
BS with 5 years of experience, or Masters Degree with 2 years of experience (Computer Science, Computer Engineering, Electrical Engineering).
Experience in analysis, design, development, and application deployment of large scale Java centric enterprise application systems.
Experience in J2EE (JSP, Servlets, EJB, XML, Java), Oracle and/or DB2 and MS/SQL
Experience in Websphere or Weblogic Application Server
Strong OO experience
Industry domain expertise (optional)
PRPC Certification (within 3 months of joining Pega)
Work within the established financials

Travel Requirements:
More than 75% travel

****
For Further Details visit Pega Careers
****

Security Architect Vacancy | Nokia Careers

2011-11-28T04:57:00.000-08:00

Security Architect-RES000002MK

Job Research & Development
Primary Location US-Burlington
Organization Horizontal Units
Schedule Full-time
Job Level Individual Contributor
Education Level Bachelor's Degree (±16 years)
Job Type Experienced
Employee Status Regular
Ongoing

Description

Security Architect / Senior Specialist will primarily be contributing into development, implementation and maintenance of the application security program across R&D in Services. This is a hands-on position that requires someone who has had a great deal of application development and coding experience together with an understanding of application security and secure coding principles. This position will design secure products and architectures, perform architecture and secure code reviews, perform penetration testing, define secure coding standards, and strongly contribute into application security awareness programs.

This role will work closely with engineering and products teams to design and implement security-related systems and functionality, including writing secure code as necessary, verification of services' launch readiness. This position would require constant monitoring and awareness of key developments in the area of web application security, evaluation of their impacts on services in production and under development. The candidate is expected to be able to work in virtual teams, identify needed/missing capabilities and contribute in application security competence development creating and maintaining security community in S R&D.

Key tasks:
- evangelize security principles through engineering and drive adoption of best practices
- participate in applications' design and architectural reviews actively leading the discussions from a security standpoint
- design and implement security-related systems and functionality
- consult R&D projects on security considerations, best practises, and patterns
- assist in planning for and security testing for Nokia's services
- assist in and conduct internal vulnerability assessments, pen testing, code reviews, and security audits (such as PCI reviews and/or gap analysis)
- develop and lead training programs that will be used to train developers on secure code development practices
- drive discovery and interpretation of security requirements
- create all the necessary documentation that codifies the application security program: this will include the development of secure coding policies, procedures and standards, modification of the SDLC to include the necessary security checkpoints, code review methodologies etc.
- participate as a subject matter expert in incident response when required

Qualifications

Qualifications
Expertise/skills required:
- MSc or higher degree in Computing Science or equivalent
- relevant work experience in application development 5+ years
- strong web programming background (PHP and Java preferred)
- knowledge of web technologies and standards: HTML, Javascript, SQL, JSON, XML, XHTML, SSL/TLS, REST, SOAP, SAML, OAuth, Hybrid Oauth, WRAP, OpenID
- ability to read code: Ruby, Perl, Python, SQL and write programs to produce tools, test or demonstrate ideas
- experience in secure application programming, coding life cycles and designs
- knowledge of software and network architecture and standards
- ability to understand business drivers and priorities, and integrate these requirements into overall security design
- understanding of security principles, best practices architectures, tools and processes
- ability to communicate security objectives orally and in writing to a variety of audiences
- self-motivation with the ability to work independently and as a team member with minimal direction
- team skills, ability to work with different people
Expertise/skills preferred:
- relevant work experience in application security 3+ years
- experience working with MySQL, Apache, JBoss, Tomcat, Oracle, etc.
- understanding TCP/IP protocol family, RTP/RTSP, XMPP, SIP, PKI, IPsec, VPN
- expertise in manual and/or automated secure code reviews
- expertise in vulnerability assessments and lead resolutions of any security findings
- ability to understand detailed technical procedures, projects, SDLC and Web Development Architecture, Ethical Hacking Process etc.
- familiarity with reverse engineering techniques and tools
- protocol inspection

****
For More Information and apply online visit : Nokia Careers or Nokia.com
*****

Senior Engineer 2 - Research & Development Vacancy | Nokia Careers

2011-11-28T04:55:00.000-08:00

Senior Engineer 2 - Research & Development ()-SYS000000KP

Job Research & Development
Primary Location US-Burlington
Organization Horizontal Units
Schedule Full-time
Job Level Individual Contributor
Education Level Master's Degree (±18 years)
Job Type Experienced
Employee Status Regular
Travel Yes, 10% of the time
Ongoing

Description

Job Description

The Systems Engineer is responsible for designing, deploying and supporting the end-to-end infrastructure architecture for Nokia's Location and Commerce business. The position will report to the Head of Engineering

The Role
This role will primarily work with R&D, Architects and Project Managers and focus on designing, building and deploying high availability, robust, resilient and supportable solutions. With a focus on the infrastructure and operational elements of designing and deploying a service, examples could include ensuring services are highly available, have sufficient infrastructure capacity in place and are fully resilient across multiple data centers.

Essential requirements include a proven track record of deploying and supporting consumer internet infrastructure technologies.

Key Responsibilities
* Work directly with and within the R&D and Program teams to collect the requirements and Designing, building and deploying high availability, robust, resilient and supportable solutions - focusing on the infrastructure and operational elements of designing and deploying a service
* Develop scripts/tools to ensure a streamlined/automated application deployment
* Responsible for various systems environments in data centers
* Meticulous attention to detail with an appreciation for the relationship between system reliability and company success
* Design, deploy and support 24x7 operations
* Take new releases from inception to deployment, functioning as both a technical and project lead
* Work with R&D Team to build a set of Performance benchmarks, and test each new release of Data Core applications against these benchmarks.
* Develop and utilize performance and capacity management KPI's for proactive management of large distributed infrastructure environment.
* Use backup and recovery best practices to ensure critical systems are protected from data loss.
* Plan and implement structured validation and test processes to provide evidence that new or changed Services will support the requirements of customers
* Presents or makes recommendations on technical issues
* Consolidates system data to formulate reports for business managers
* Provides training to user community on systems support

Qualifications

Qualifications
A successful candidate meets the following:
* Degree in Computing Science or equivalent
* Must have can-do attitude and be a quick learner of new technologies
* 7+ years as a Systems Administrator or Senior Systems Engineer
* Strong analytical skills
* Experience in Internet technologies : horizontally-scaled systems, high-throughput services
* Operating Systems: Red Hat Linux, CentOS
* Experience with technologies like Puppet for systems automation
* Application Servers and Open Source Components: Linux, JBoss. Apache Lucene, PHP, Data-Grid Technologies
* Storage Engineering: Network storage (NAS, SAN & Virtualized), cluster
* Deployment Tools: Puppet, cf engine (at least one tool)
* Monitoring Tools: Nagios Professional, Cacti
* Security : Encryption; Network security; Network topology; Cellular Network Connectivity
* Protocols: HTTP, SSL/TLS, RTP&RTSP, TCP, UDP, IP inc. v6, DNS, NIS, and NFS. Samba, CIFS, SOAP and REST; Peer-to-Peer Networking, Edge Computing,
* Strong scripting skills e.g. Perl & Python
* Experience working in large load balanced environments including managed switch (from Cisco, Foundry, HP), firewalls and Load balancer (F5)
* Understand server virtualization technology such as VMware and kvm
* Experience with the implementation, and maintenance of kickstart server and yum update.
* Familiar with revision control systems (SVN,GIT )
* Experience with centralized log analysis tools e.g. syslog-ng

****
For More Information and apply online visit : Nokia Careers or Nokia.com
*****

Program Manager Vacancy | Nokia Careers

2011-11-28T04:54:00.000-08:00

Program Manager-RES000002MQ

Job Research & Development
Primary Location US-Burlington
Organization Horizontal Units
Schedule Full-time
Job Level Individual Contributor
Education Level Bachelor's Degree (±16 years)
Job Type Experienced
Employee Status Regular
Ongoing

Description

We are looking for a Program Manager to join our Data OS Analytics engineering team in Burlington, MA. Data OS provides a central place to store, distribute and analyze data. Data OS Analytics is the analysis platform built specifically to capture, analyze and act on unlimited data points enabling the decision making to provide personalized and highly relevant experiences to consumers.

The Program Manager will consolidate input from product management, QA, R&D and operations, and drive software development and data ETL activities, to deliver the needed features and customer integrations on time and with a high level of quality. The Program Manager will clarify priorities, track the status of all deliverables, anticipate and mitigate risks, and ensure best practices are developed to allow development teams to work effectively and optimally. The Program Manager will also be the champion of the customer, advocating the customers' vision throughout the entire software and delivery lifecycle.
Qualifications

The Program Manager must have 8-10 years of relevant work experience and a minimum of 2 years' experience in running Agile-based development projects.

Competencies/skills required:
• Strong leadership skills with an emphasis on collaborative, agile-oriented working practices.
• Excellent negotiating and influencing skills.
• Hands-on experience of all phases of the project lifecycle from conception through to implementation, infrastructure and support.
• Experience with coordinating work and communicating status across multiple geographic time zones
• Proven experience at improving ways of working and thinking out of the box to solve issues
• Proven experience at identifying and mitigating risks in advance of their becoming blockers
• Excellent communication skills across multiple media (written, verbal, documentation, reporting)
• Must be able to multi-task multiple programs and sub-projects/work streams.
• Works independently with little supervision
• Confident at presenting to top level management.
• Minimum of 2 years' technical project or program management experience. Recognized expert in their field (depth & breadth).
• Experience managing large Internet scale software projects
• Practical experience with SCRUM
• Practical knowledge of software QA-related methodologies and tools
• Bachelors / Masters Degree
• PMI or equivalent certification desirable
• Experience with data analysis tools a plus
• Experience with JIRA desirable

****
For More Information and apply online visit : Nokia Careers or Nokia.com
*****

Nokia Careers vacancy of Senior Software Engineer

2011-11-28T03:02:00.000-08:00

Senior Software Engineer-RES000002MR

Job Research & Development
Primary Location US-Burlington
Organization Horizontal Units
Schedule Full-time
Job Level Individual Contributor
Education Level Bachelor's Degree (±16 years)
Job Type Experienced
Employee Status Regular
Travel Yes, 10% of the time
Ongoing

Description

The Cloud Services team is looking for a Senior Software Engineer to join our Data OS Analytics engineering team in Burlington, MA. Data OS provides a central place to store, distribute and analyze data. Data OS Analytics is the analysis platform built specifically to capture, analyze and act on unlimited data points enabling the decision making to provide personalized and highly relevant experiences to consumres. This platform is geared to handle thousands of requests per second from users across Symbian, Meego and Nokia Windows Phone eco-systems. Work location is Burlington, MA.
Qualifications

Requirements:
· You are considered an expert in one or more of the following:

· Qt C++, including familiarity with Qt APIs for Qt Core, persistent data storage, file systems, databases, networking

· Standard C/C++, for example, on the Linux platform

· Microsoft C/C++ for the Windows Mobile, Windows CE or Windows Phone (e.g. device driver, COM) platform (including Win32 expertise).

· C# development for Windows Phone, Silverlight or desktop .NET environments.

· Logical device driver development for Windows Mobile, Windows CE or Windows Phone or Linux

· You have a strong, in-depth understanding of

· How to design usable, efficient and extensible APIs

· Scalable client-server protocols

· Networking protocols (TCP, IP, UDP and HTTP)

· Various serialization formats including JSON and XML

· Data synchronization solutions (SyncML, Active Sync)

· Advanced data-structures and algorithms for persistent storage and indexing

· You have implemented a database or indexing solution from the ground up.

· 5+ or more years working as mobile SW developer

· 8-10 years in SW Engineering

· Engineering or Computer Science degree.

· Execution focus with passion to meet and exceed business targets.

· Independent, proactive and think outside the box.

· Communicate and work well with the development team, architects, customers and colleagues in order to reach an optimized product development team.

****
For More Information and apply online visit : Nokia Careers or Nokia.com
*****

Senior Software Engineer-RES Vacancy | Nokia Careers

2011-11-28T03:01:00.000-08:00

Senior Software Engineer-RES000002MS

Job Research & Development
Primary Location US-Burlington
Organization Horizontal Units
Schedule Full-time
Job Level Individual Contributor
Education Level Bachelor's Degree (±16 years)
Job Type Experienced
Employee Status Regular
Travel Yes, 10% of the time
Ongoing

Description

The Cloud Services team is looking for a Senior Software Engineer to join our Data OS Analytics engineering team in Burlington, MA. Data OS provides a central place to store, distribute and analyze data. Data OS Analytics is the analysis platform built specifically to capture, analyze and act on unlimited data points enabling the decision making to provide personalized and highly relevant experiences to consumres. This platform is geared to handle thousands of requests per second from users across Symbian, Meego and Nokia Windows Phone eco-systems. Work location is Burlington, MA.
Qualifications

Requirements:
· You are considered an expert in one or more of the following:

· Qt C++, including familiarity with Qt APIs for Qt Core, persistent data storage, file systems, databases, networking

· Standard C/C++, for example, on the Linux platform

· Microsoft C/C++ for the Windows Mobile, Windows CE or Windows Phone (e.g. device driver, COM) platform (including Win32 expertise).

· C# development for Windows Phone, Silverlight or desktop .NET environments.

· Logical device driver development for Windows Mobile, Windows CE or Windows Phone or Linux

· You have a strong, in-depth understanding of

· How to design usable, efficient and extensible APIs

· Scalable client-server protocols

· Networking protocols (TCP, IP, UDP and HTTP)

· Various serialization formats including JSON and XML

· Data synchronization solutions (SyncML, Active Sync)

· Advanced data-structures and algorithms for persistent storage and indexing

· You have implemented a database or indexing solution from the ground up.

· 5+ or more years working as mobile SW developer

· 8-10 years in SW Engineering

· Engineering or Computer Science degree.

· Execution focus with passion to meet and exceed business targets.

· Independent, proactive and think outside the box.

· Communicate and work well with the development team, architects, customers and colleagues in order to reach an optimized product development team.

****
For More Information and apply online visit : Nokia Careers or Nokia.com
*****

Job Openings for Senior Software Engineer - Hadoop | Nokia Careers

2011-11-28T03:00:00.000-08:00

Senior Software Engineer - Hadoop-RES000002MO

Job Research & Development
Primary Location US-Burlington
Organization Horizontal Units
Schedule Full-time
Job Level Individual Contributor
Education Level Bachelor's Degree (±16 years)
Job Type Experienced
Employee Status Regular
Ongoing

Description

The Cloud Services team is looking for a Senior Software Engineer to join our Data OS Analytics engineering team in Burlington, MA. Data OS provides a central place to store, distribute and analyze data. Data OS Analytics is the analysis platform built specifically to capture, analyze and act on unlimited data points enabling the decision making to provide personalized and highly relevant experiences to consumers.

The Senior Software Engineer responsibilities include:
Responsible for the design and development of Hadoop-based data transformation programs
Work with the architects and other members of the Engineering organization to design robust, and scalable jobs to extract, transform and load data into a shared data store
Participate in design and coding of the solution to meet customer requirements
Rigorously unit test the solution and remediate any issues discovered
Provide active participation in code review sessions
Qualifications

5-10 years relevant experience
Significant Java development experience, including practical use of Hadoop
Strong experience/competency using the following technologies: JAVA, JDBC, Oracle, Oozie, Maven
Knowledge of relational databases (Oracle, MySQL)
Excellent communication skills
Ability to learn and work both independently and in a multi-disciplinary team
Willing to consider and implement new ideas
Linux/Unix development experience
BS or MS Degree in Engineering or Computer Science

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For More Information and apply online visit : Nokia Careers or Nokia.com
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Sr Software Engineer-Java-SWA Vacancy | Nokia Careers

2011-11-28T02:59:00.000-08:00

Sr Software Engineer-Java-SWA0000004T

Job Research & Development
Primary Location US-Itasca
Organization Mobile Phones
Schedule Full-time
Job Level Individual Contributor
Education Level Bachelor's Degree (±16 years)
Job Type Experienced
Employee Status Regular
08 Dec 2011 05:29:00
Contact Name - External Greg Bostwick
Contact Email - External ext-greg.bostwick@nokia.com

Description

Software Engineer - Java / C++
Description

Nokia is a pioneer in mobile telecommunications and the world's leading maker of mobile devices. Today, we are at the forefront of the mobile internet revolution, fusing advanced mobile technology with personalized services to enable people to stay close to what matters to them.

• Want to have an immediate impact on a billion people?
• Interested in creating software for the most widely used mobile phone platform in the world?
• Widgets, Apps, Social Networking, E-mail, Maps, Video, Browsing on Mobile Phones - we make it possible!

This team at Nokia has enabled millions of mobile phone users worldwide to perform their favorite activities on the web. As part of our plan to reach the next billion consumers, we need to expand our service offerings.

As a proven leader in providing high performance, next generation mobile internet solutions, this team within Nokia is seeking a Software Engineer with Java / C++ experience . You'll work with highly motivated team members who possess a passion for excellence, developing innovative, creative solutions in a fast-paced environment. Our solutions need to exceed consumer expectations in order to provide the best-in-class possible internet experience in the market.

Responsibilities
• Work in the Nokia Browser team creating the browsing experience for millions of Nokia S40 devices
• Be on a team chartered with enabling and growing a mobile app ecosystem for millions of worldwide users and developers
• Research, design, and implement complex software solutions
• Be on the leading edge of integrating internet technologies, cell phones, and wireless networks
• Be a part of the team creating the next generation user experience for cell phones
• Work with Nokia development teams around the world to extend mobile phone services
• Utilize location based services and cloud services in your solutions
Qualifications

Position Requirements / Qualifications:
Required:
• Java or C++ development experience
• Experience with internet technologies (ie. web services, HTML, XML, CSS, AJAX, JavaScript, HTTP, xHTML, DHTML, etc.)
• Ability to be deep and thorough with product code to optimize performance
• Proven experience writing software for large scale deployments
• Possess excellent verbal and written English communication skills
• Minimum 2 years work development experience
• BS / MS in Computer Science or Computer Engineering

Desirable:
• Mobile device development background a plus
• Agile methodology experience a plus
• Experience creating Web Apps
• Experience with IDEs and SDKs
• Interest in pushing the limits on mobile device software
Experience working through tradeoffs and constraints during Design and Planning phases

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For More Information and apply online visit : Nokia Careers or Nokia.com
*****

Senior Software Engineer Vacancy | Nokia Careers

2011-11-28T02:58:00.000-08:00

Senior Software Engineer - Hadoop-RES000002MN

Job Research & Development
Primary Location US-Burlington
Organization Horizontal Units
Schedule Full-time
Job Level Individual Contributor
Education Level Bachelor's Degree (±16 years)
Job Type Experienced
Employee Status Regular
Ongoing

Description

The Cloud Services team is looking for a Senior Software Engineer to join our Data OS Analytics engineering team in Burlington, MA. Data OS provides a central place to store, distribute and analyze data. Data OS Analytics is the analysis platform built specifically to capture, analyze and act on unlimited data points enabling the decision making to provide personalized and highly relevant experiences to consumers.

The Senior Software Engineer responsibilities include:
Responsible for the design and development of Hadoop-based data transformation programs
Work with the architects and other members of the Engineering organization to design robust, and scalable jobs to extract, transform and load data into a shared data store
Participate in design and coding of the solution to meet customer requirements
Rigorously unit test the solution and remediate any issues discovered
Provide active participation in code review sessions
Qualifications

5-10 years relevant experience
Significant Java development experience, including practical use of Hadoop
Strong experience/competency using the following technologies: JAVA, JDBC, Oracle, Oozie, Maven
Knowledge of relational databases (Oracle, MySQL)
Excellent communication skills
Ability to learn and work both independently and in a multi-disciplinary team
Willing to consider and implement new ideas
Linux/Unix development experience
BS or MS Degree in Engineering or Computer Science

****
For More Information and apply online visit : Nokia Careers or Nokia.com
*****

Senior Software Engineer - Hadoop Vacancy | Nokia Careers

2011-11-28T02:57:00.000-08:00

Senior Software Engineer - Hadoop-RES000002MM

Job Research & Development
Primary Location US-Burlington
Organization Horizontal Units
Schedule Full-time
Job Level Individual Contributor
Education Level Bachelor's Degree (±16 years)
Job Type Experienced
Employee Status Regular
Ongoing

Description

The Cloud Services team is looking for a Senior Software Engineer to join our Data OS Analytics engineering team in Burlington, MA. Data OS provides a central place to store, distribute and analyze data. Data OS Analytics is the analysis platform built specifically to capture, analyze and act on unlimited data points enabling the decision making to provide personalized and highly relevant experiences to consumers.

The Senior Software Engineer responsibilities include:
Responsible for the design and development of Hadoop-based data transformation programs
Work with the architects and other members of the Engineering organization to design robust, and scalable jobs to extract, transform and load data into a shared data store
Participate in design and coding of the solution to meet customer requirements
Rigorously unit test the solution and remediate any issues discovered
Provide active participation in code review sessions
Qualifications

5-10 years relevant experience
Significant Java development experience, including practical use of Hadoop
Strong experience/competency using the following technologies: JAVA, JDBC, Oracle, Oozie, Maven
Knowledge of relational databases (Oracle, MySQL)
Excellent communication skills
Ability to learn and work both independently and in a multi-disciplinary team
Willing to consider and implement new ideas
Linux/Unix development experience
BS or MS Degree in Engineering or Computer Science

****
For More Information and apply online visit : Nokia Careers or Nokia.com
*****

Service Operations Engineer Vacancy | Nokia Careers

2011-11-28T02:54:00.000-08:00

Service Operations Engineer-SER0000009V

Job Information Technology
Primary Location US-Chicago
Organization Horizontal Units
Schedule Full-time
Job Level Individual Contributor
Education Level Technical Diploma (±12 years)
Job Type Experienced
Employee Status Regular
Travel Yes, 10% of the time
08 Dec 2011 05:29:00
Contact Name - External John Haskell
Contact Email - External jt.haskell@nokia.com

Description

As a Service Operations Engineer, you will be responsible to provide application monitoring and support of one or more services which are in production. He should own and drive technical and process improvements. The person is expected to work as individual contributor and lead the support group based on the business requirement.
Responsibilities:
· Resolve production issues within the stipulated SLA period.
· Drive pro-active monitoring and resolve issues to eliminate outages.
· Learn new services quickly and transfer the knowledge to peers and team members.
· Drive support improvement activities on both technical and non-technical aspects of support.
· Provide guidance and leadership to support teams and peers around areas of expertise
· Review and/or create required technical documents for application.
· Create, track and improve service metrics
· Drive the major incidents towards resolution by liasing with multiple stakeholders in a multi geographic environment.
· Immediately raise issues or risks towards the successful and timely completion of deliverables
· Work with support improvement team, Transition team as part of daily support activity.

Qualifications

Competencies: Skills, knowledge, & abilities
Functional Competencies:
· Strong knowledge of support processes, willing work in 24X7 engagement for web based applications which are hosted at multiple Data Centres.
· Possess technical knowledge and has the ability to apply those skills to business impacting problems.
· Strong problem-solving, analytical and troubleshooting abilities.
· Experience in monitoring tools and ticketing systems.
· Strong leadership and interpersonal skill.

Interpersonal Competencies:
· Work effectively in critical situations and flexible to stretch more to ensure availability of the service.
· Ability to coordinate communication with all areas of the service organization that impacts the scope, risk and resources of the work effort being managed.
· Good organizational skills with ability to multi-task and prioritize.
· Excellent verbal and written communication skills
· Detail oriented person
· Responsive to customer needs
· Proactive and positive attitude

Experience:
· Overall 5+ years experience in production support of web applications and with multiple data centers.
· 3+ years support experience in Linux, J2EE, webserver, appservers and Database
· One year experience in Tech lead role managing a team of 3-4 people
· Incident management and shift management experience.
· Passion for delivering 24/7 service availability
· Desirable:
· Knowledge or experience in
· Keynote, Nagios, Ganglia, Lotus Notes

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For More Information and apply online visit : Nokia Careers or Nokia.com
*****

Senior Manager, Exeuction-Planning & Operational Excellence Vacancy | Nokia Careers

2011-11-28T02:46:00.000-08:00

Senior Manager, Exeuction-Planning & Operational Excellence-BUS000000EJ

Job Business and Operational Management
Primary Location US-Burlington
Organization Mobile Phones
Schedule Full-time
Job Level Manager
Education Level Master's Degree (±18 years)
Job Type Experienced
Employee Status Regular
Travel Yes, 25% of the time
29 Nov 2011 05:29:00
Contact Name - External Imdat Solak
Contact Email - External imdat.solak@nokia.com

Description

The Senior Manager, Execution-Planning & Operational Excellence, Nokia Store, will be responsible for co-creating the overall Nokia Store Product Strategy, including interlocking with SUs/LSUs/BUs through "Planning & Programs", detailed OPEX-Planning & Tracking, ensuring that Nokia Store is structurally organized such that it works in the most efficient and effective way and looking out for any inefficiencies.

He/she will also be responsible for overall budget accuracy during execution, cost-management, any decisions effecting OPEX in absence of VP, Nokia Store.
Together with the "Planning, Operational Excellence and Internal Operational Controlling"-Team, whose member he/she will be, he/she will be responsible to making sure that Nokia Store reaches it's objectives within budget and in-time/in-quality.

He/she will be the single-point of contact for any questions related to Nokia Store Strategy, Operations, Operational Excellence and OPEX-Accuracy; in absence of VP, Nokia Store, he/she will represent Nokia Store in any meetings presenting the status, plans and OPEX - together with other members of the team he is member of (Associate/Junior Manager Nokia Store, Head of Product Strategy Nokia Store, etc).
He/she will also work very closely with the EDX-organization and SU/LSUs/BUs in planning, communication and ensuring execution on Nokia Store level.

Qualifications

Passion for detailed planning, tracking and management. Strong personality and ability to look behind the scenes, understand overall business impact of any action and strong ability to prioritize activities based on business impact/ROI/NPV.
- Management: 5+ years
- Planning/Controlling/Tracking: 10+ years
- Understanding overall Nokia sales structure
- Very strong communication skills
- Very strong analytical skills
- Very strong presentation/documentation skills
- Languages: English (must), German (plus)
- Very strong understanding of NPV/ROI logic
- Strong business acumen/entrepreneurship
- Education: University Degree (MBA or equivalent)
- Experience with NokiaStore planning/controlling/tracking a plus

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For More Information and apply online visit : Nokia Careers or Nokia.com
*****

Senior Systems Engineer Vacancy | Nokia Careers

2011-11-28T02:44:00.001-08:00

Senior Systems Engineer-INF0000011H

Job Information Technology
Primary Location US-Burlington
Organization Mobile Phones
Schedule Full-time
Job Level Individual Contributor
Education Level Bachelor's Degree (±16 years)
Job Type Experienced
Employee Status Regular
Travel Yes, 10% of the time
Ongoing

Description

Systems Engineer - Linux and Web Servers

We're looking for a Systems Engineer with a passion for leading edge technology. Our Operations Team is expanding and maintaining a high performance, high availability infrastructure to deliver our mobile web services applications. The ideal candidate will possess a breadth of hands-on experience with maintaining 24x7x365 applications in a N-tiered environment, Linux, and will bring to bear a sense of excellence and diligence. Our applications will be scaling to 300 million active users, so if you are looking for a challenge, we have it!

Major Responsibilities:
· Expand and maintain a network of high performance systems.
· Develop scripts for deployment automation and other functions.
· Perform and/or supervise Production-critical software deployments.
· Investigate, diagnose, and implement corrective action to Production environments as well as internal development environments.
· Occasional off-shift availability to resolve Production issues or assist in Production deployments. On-call duties will be shared with the Operations Team.
· Work closely with other members of the Operations Team, mentor others in your areas of expertise, and be an active contributing member of the company as a whole.
· Maintain and expand monitoring and trending systems.

Qualifications

Requirements:
· Minimum 6 years of hands-on experience managing 24/7 Production Internet Applications in a Linux environment.
· Fluency with Open Source web technologies, including Apache, PHP, JBoss and Tomcat.
· Experience with Nagios monitoring software.
· Solid scripting experience in PERL or Python.
· Used to working with Enterprise ticketing systems. BMC Remedy experience a plus.
· Conversant in computer, network, and data security concepts.
· SQL Familiarity. Ability to construct basic queries, and perform database monitoring.
· Ability to communicate effectively with technical and non-technical employees and with vendors of system related products.
· Strong problem solving, testing, and network troubleshooting skills.
· Meticulous attention to detail with an appreciation for the relationship between system reliability and company success.
· Comfort working in a truly international company, as many teams on this project are in Finland and India.
· A solid team player. Lone guns need not apply.
· B.S. Engineering, Computer Science or related technology preferred or equivalent experience.

Location:
· Burlington, MA Headquarters
· Up to 10% travel

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For More Information and apply online visit : Nokia Careers or Nokia.com
*****

Care Systems Manager Vacancy | Nokia Careers

2011-11-28T02:43:00.001-08:00

Care Systems Manager - Customer Project Manager-SER000000BW

Job Services
Primary Location US-Sunnyvale
Organization Markets
Schedule Full-time
Job Level Manager
Education Level Bachelor's Degree (±16 years)
Job Type Experienced
Employee Status Regular
Travel Yes, 25% of the time
Ongoing

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For More Information and apply online visit : Nokia Careers or Nokia.com
*****

Americas Region Logistics Services Manager Vacancy | Nokia Careers

2011-11-28T02:42:00.000-08:00

Americas Region Logistics Services Manager-OPE000000MC

Job Operations & Logistics
Primary Location US-Sunnyvale
Organization Markets
Schedule Full-time
Job Level Individual Contributor
Education Level Bachelor's Degree (±16 years)
Job Type Experienced
Employee Status Regular
Travel Yes, 25% of the time
Ongoing

Description

General Purpose

Logistics Services Manager is responsible for creating and deploying world class supply chain based on customer and business requirements for selected accounts and/or geographies. He/she contributes to Nokia supply chain strategy and capability creation by collecting, evaluating and communicating customer supply chain requirements and opportunities. He/she is responsible in managing customer quality related to logistics service delivery for selected accounts and/or geographies.

Main Responsibilities - Focus in NAM and LTA North
•Actively identifying opportunities and risks related to Nokia's supply chain processes & tools, performance and capabilities.
•Supporting Nokia supply chain capability development by providing local requirements and insights from customers and operative teams.
•Managing the deployment of new Nokia supply chain initiatives and projects within his/her responsibility areas.
•Representing Nokia's supply chain in internal and external global and/or local stake holder reviews within his/her responsibility area.
•Actively engaging customer's and Nokia's supply chain teams to discuss and set targets for supply chain performance. Ensures timely action follow-up and reviews.
Leading and coaching operative logistics teams in developing and deploying world class supply chain

Scope:
Regional role with close interaction to area Customer Logistics and global capability creation and account teams

Environment and Key Interfaces:
Region Customer Logistics Distribution Services, Customer Availability Management and Information Capability Management: Reviewing Nokia's supply chain performance and identifying development opportunities.
Area Customer Logistics: Providing guidance to supply chain development and collecting opportunities and risks.
Account teams: Providing insight from Nokia's supply chain operational performance and capabilities.

Qualifications

Impact and Decision Making:
Provides guidance to supply chain capability development and operative teams.

Key Competencies / Experiences:
•8+ years experience in supply chain management including both operational experience (inventory management, customer relationship management, material planning and/or production scheduling systems). and capability development areas.
•Good business management skills including the ability develop, translate and manage strategy, to formulate and monitor budgets and expenses, and to manage costs.
•Good project - and change management skills within virtual teams.

KPI`s
•Customer supply chain performance including availability and profitability
•On-time and quality implementation of projects.
•Customer satisfaction

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For More Information and apply online visit : Nokia Careers or Nokia.com
*****

Principle Engineer, Mechanics Vacancy | Nokia Careers

2011-11-28T02:38:00.000-08:00

Principle Engineer, Mechanics-RES000002IU

Job Research & Development
Primary Location US-Sunnyvale
Organization Horizontal Units
Schedule Full-time
Job Level Individual Contributor
Education Level Bachelor's Degree (±16 years)
Job Type Experienced
Employee Status Regular
Travel Yes, 10% of the time
08 Dec 2011 05:29:00

Description

Mechanics concepting activities including interface design and detail engineering for electro-mechanical modules/assemblies. Work is done in a very close collaboration with related concepting teams, HW technology area owners, industrial design, CMD and mechanics supplier base.

Job covers all basic product creation phases: new technology sourcing/development, product concepting phase and finally the actual productization phase
Quality and professional Interface design and detail design for Mechanics concept and architectures. Bring technical expertise to help to ensure long term competitiveness, feasibility and flexibility of all mechanics architectures and corresponding mechanics technology solutions. Creates feasible mechanics platforms and solutions for concepting and product programs.

Key tasks in more details are following:
• Detail mechanics design and technical expertise for end-user oriented, competitive (WOW), flexible and feasible (beyond own technology area) mechanical architectures.
• Leads and facilitates Supplier collaboration (meetings and minutes)
• Creates, maintains and follows up technical task list (action tracking)
• Drives innovation
•Main responsibility to contribute fully independently to quality documentation in areas of 3D, 2D, tolerance analysis, mechanics specification and related part lists
•Operates in close collaboration with related Concepting teams, Industrial design, CMD, Category Management, Mechanical engineering, Technology area owners in cross-tech environment and wide mechanics supplier base

Qualifications

• B.Sc. Degree in science or engineering, M.S. is a plus
• Proven track record of beautiful and innovative productized product concepts
• Understands the design driven product concepting approach
• Open minded pioneering attitude
• Passion to deliver beautiful products and concepts (ID and UX)
• Hands-on team players
• Cross-functional competencies

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For More Information and apply online visit : Nokia Careers or Nokia.com
*****